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Old 02-13-2005, 08:37 PM   #1 (permalink)
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Default HELP!!!!! Version 4.0

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OK, Here is the deal....

I just updated my Desktop Manager and 7100t Handheld to version 4.0. The Desktop is working fine. Now the handheld however is not. I have no Phone option on the home screen. I can't even hit the send key to open the phone option. I can't rec. calls either.

Can someone help please!!!!!!!!!!
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Old 02-16-2005, 09:40 AM   #2 (permalink)
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Who is providing your blackberry service? Have you attempted a hard reset and possible reload of the 4.0 os?
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Old 02-16-2005, 10:06 AM   #3 (permalink)
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When you install 4.0 (handheld OS) you must make sure that every option is checked off so that all of the code will load.

Locate and delete Vendor.XML on your C: drive.

Restart Desktop Manager and Application Loader. Make sure all of the options are checked; I'd bet Phone (and Password Keeper) are not checked off.
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