07-12-2006, 10:50 AM
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| | T-Mobile - E-Mail Level 1 Filter Setup - From: Filter and Multiple Address Issue
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Using a T-Mobile BB7730 (in the US) and setup my email addresses (both POP3 - Gmail - and the T-Mobile provided XXXX @ tmo.blackberry.net).
I have been trying to set up filters for each account. In particular, setting certain senders' email addresses to appear as Level 1 messages on my BB (to allow for different vibrate / tone combo from non-Level 1s).
Go through the process of creating a filter for my setup email addresses:
1) Name the Filter
2) For "Apply filter when:" choose "From" in the drop down menu.
3) In the "Contains:" field enter a series of addresses each separated by semi-colons.
4) Be sure the "Forward messages to handheld" radio button is clicked.
5) Be sure the "Level 1 notification" box is checked.
6) Be sure the "Do not forward messages to handheld" radio button is not clicked.
7) Click save.
Now for the problem. In step 3, I enter about 1/2 dozen various email addresses, separated by semi-colons. Double check the email addresses, spacing and semi-colons.
Yet, only emails from the first email address receive Level 1 treatment on my BB. Email sent from the remaining email addresses (everything to the right of the first semi-colon) are still delivered but not treated as Level 1.
Frustrating (don't want to have to create a separate Level 1 filter for each email address).
Dumb (what am I doing wrong).
Tried troublshooting - creating new and deleting old filters. One email address per filter (that worked - hence my "Frustrating" comment above), multiple (not working), switching around the order of the addresses (nope), triple checking entered email addresses (correct addresses but still didn't work), etc. No luck.