Since getting my BB 7290 I've had a problem getting email from my company account. Randomly (about 2 or 3 times a day), it downloads old email that I have previously seen (in groups of anywhere from 2-10). I have no problem getting new email, thos come in almost right away. But I also get these groups of old emails all the time. Even within these groups there is no rhyme or reason to it, the email could be anywhere from a 1 or 2 days old to several days old.
The problem only happens with my corporate email (BIS, NOT BES). I also download my personal SBC email and don't have the same issue.
Possible contributing factors....
1.We are running Novell GroupWise. But 3 other people have blackberry's and don't have the same issue, though they are on Nextel's network.
2. I have a little over 1000 email in my Mailbox, but while this is a lot there are people out there with a lot more and I believe that RIM has ways of dealing with this. The BB has not tried to download email that is super old, so I'm guessing somewhere there is a "only download email that is X days old".
T-mob support was not of any help. Anybody have any ideas? Clearly for some reason, the BIS is seeing old emails as new again but I just don't see why that is.