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Old 11-21-2006, 04:47 AM   #1 (permalink)
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Default Problem in Jamaica effecting UK service.

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All our corporate BlackBerry devices have "Data Connection Refused" this morning. When i phoned our service provider (Cable & Wireless Jersey UK) they said it was a problem in Jamaica. How can a problem in Jamaica effect the service here? Any ideas.

Thanks
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Old 11-25-2006, 09:38 AM   #2 (permalink)
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I think Cable and Wireless is based out of Jamaica. If all of their traffic is routed through Jamaica then an issue there can cause some issue with any C&W subscriber.
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Old 12-03-2006, 06:38 PM   #3 (permalink)
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actually C&W is a UK company - C&W Jamaica is a subsidary- they own a lot of the telecom providers throughout the West Indies.

On a related note, however, I am currently in Jamaica where I spend much of my time, and my Cingular (US) BB is not getting any BB service (lowercase gprs) - I have the unlimited int'l BB plan and normally have no problems here at all- anyone else?
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Old 12-04-2006, 12:30 PM   #4 (permalink)
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Quote:
Originally Posted by thejakes
All our corporate BlackBerry devices have "Data Connection Refused" this morning. When i phoned our service provider (Cable & Wireless Jersey UK) they said it was a problem in Jamaica. How can a problem in Jamaica effect the service here? Any ideas.

Thanks
I don't see why an issue in Jamaica should affect you, however perhaps C&W have never setup a RIM relay in Jersey and instead switch all BB traffic thur Jamaica so as to avoid this issue.

Can't see what you gain from being with C&W Jersey though - do you not pay roaming rates on every call you make here in the UK? If you're interested in switching to a real uk based provider on either O2 or Vodafone then drop me a line..
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