Originally Posted by knickc
I just got an 8100 for a user. Prviously he had 2 devices, an phone and an old blackberry. I added a data plan to his phone number and did a wireless activation from his new 8100. A few hours later began getting duplicate emails. Sometimes 3 or 4 copies. I wiped the handheld, uninstalled the desktop manager software and did another wireless activation and were still getting duplicates. Has anyone ever seen this before?
You'll need to be more specific. Are you on a BES or BIS? Is the duplicate emails from the BB email address?