BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 01-05-2007, 01:33 PM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Oct 2005
Location: Toronto
Model: 8700R
Carrier: Rogers
Posts: 206
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Reuters Connect MDS error

Please Login to Remove!

Just want to confirm again that our BES support are lazy asses.

I have 2 users in a department using Reuters Connect on their blackberries.

Both are using 7280's with the newest handheld software on them.
Both users are set up on our new BES 4.1
Both users have identical settings on their blackberries.

One user connects fine to Reuters Connect, the other user is getting a MDS connection error. Exact error is as follow:

Unable to log in!
MDS Service Unavailable: U96

The official answer I've gotten from our BES support is:

WE UNFORTUNATELY DO NOT SUPPORT THIRD PARTY APPLICATIONS OF THE BLACKBERRY DEVICES.

RANT:

OK, if you don't want to support 3rd party apps then here's an idea: lock down the goddamn handhelds with a policy that restricts the installation of 3rd party apps. Oh what's that? More work you say? Why am I not surprised?

btw. I am in IT as well, I just work in Ontario... you know... where people actually work...
__________________
Ghetto stats: bberry 8130 :: desktop manager 4.2.1.8 :: handheld 4.2.2.163 :: Lotus Notes 7.02 :: BES 4.1?
Offline  
Old 01-05-2007, 02:06 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Oct 2005
Location: Toronto
Model: 8700R
Carrier: Rogers
Posts: 206
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

y'all getting slow yo!

I just called up Rogers Tier 2 support and seems that it is indeed something that BES Admin has to configure on their end.

I've sent the word to the powers that be. Paperwork will be forthcoming.
__________________
Ghetto stats: bberry 8130 :: desktop manager 4.2.1.8 :: handheld 4.2.2.163 :: Lotus Notes 7.02 :: BES 4.1?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.