BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-12-2005, 09:20 PM   #1 (permalink)
New Member
 
Join Date: Mar 2005
Location: Chicago Area
Model: 8310
Carrier: AT&T
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Cingular@blackberry.net not forward mail

Please Login to Remove!

Greetings all. I am new to the forum, in the short time here, I have learned so much more then I thought I knew about my blackberry.

Anyway here is my issue and am hoping that somebody can point me in the correct direction to resolve. I use mycingular.blackberry.net to push mail from a couple of different email accounts. As of the last three days the web client does not push anything to my blackberry. I have reset the unit, and reset the unit to the network (Cingular/ATT) and still have the issue. I have sent test message from each of the clients and they do show up in the inbox on the webclient, just don't get pushed to the blackberry

I have checked the webclient inbox and deleted all the mail in there. Also for what it is worth I use the BES option to get my corporate email and that works great..

Thanks in advance for any suggestions

Kurt
Offline  
Old 04-12-2005, 09:28 PM   #2 (permalink)
Thumbs Must Hurt
 
EGottlieb's Avatar
 
Join Date: Feb 2005
Model: 8800
Carrier: Vodafone UK
Posts: 118
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Are you able to send e-mail from your blackberry? Have you verified that the PIN associated with your BWC is still correct?
Offline  
Old 04-12-2005, 10:13 PM   #3 (permalink)
New Member
 
Join Date: Mar 2005
Location: Chicago Area
Model: 8310
Carrier: AT&T
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I just sent a email from the unit and its being sent from by corporate email account, (BES) so I am not sure if that is the problem, I also just tried to go into the webclient and can't connect thru that to check the pin is associated..

I guess this sounds very simple, but am I missing something?

Thanks

Kurt
Offline  
Old 04-12-2005, 10:32 PM   #4 (permalink)
Thumbs Must Hurt
 
EGottlieb's Avatar
 
Join Date: Feb 2005
Model: 8800
Carrier: Vodafone UK
Posts: 118
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

When you are writing the message, you should have a choice in the menu to choose where you are sending it from. Make sure that you have the web client as a choice (I don't have BES so I'm not sure of the exact wording).

If I understood correctly, you couldn't get into the web client? Were you trying on yoru blackberry or PC? In the web client from your PC, go to the "Profile" section and try two things:

1) Click the "Send Service Book" button. You should see your Blackberry respond to that within a few seconds. Try to receive e-mail on the device again.

If that doesn't work:

2) Look at the "Change Handheld" feature and verify that the PIN in the field is the same as your PIN number.

Sorry, I guess I didn't read your original post carefully enough because I thought that you had said that you resent the service book...
Offline  
Old 04-14-2005, 03:50 PM   #5 (permalink)
New Member
 
Join Date: Mar 2005
Location: Chicago Area
Model: 8310
Carrier: AT&T
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Thanks for the suggestions, I did exactly what you suggested, still had the issues, so broke down and called Technicial support and they did a couple of things and the issue was resolved.

Thanks again for your assistance


Kurt
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

General Radio GR 1650 B 1650-B Impedance Bridge
$299.0
General Radio GR 1650 B 1650-B Impedance Bridge pictureHEWLETT PACKARD HP MODEL 85081B High Impedance Input Module, 100kHz - 1GHz
$99.99
HEWLETT PACKARD HP MODEL 85081B High Impedance Input Module, 100kHz - 1GHz pictureRED SNAP'R EAC25M-RS LOW IMPEDANCE FENCE CONTROLLER 25 MILES ANIMALS BRAND NEW
$74.99
RED SNAP'R EAC25M-RS LOW IMPEDANCE FENCE CONTROLLER 25 MILES ANIMALS BRAND NEW  pictureDT-5301 Digital LCD Earth Loop Impedance / PSC Tester for European Power Circuit
$149.95
DT-5301 Digital LCD Earth Loop Impedance / PSC Tester for European Power Circuit pictureG126756 Bird Electronic Thruline 43 Wattmeter Impedance 50-Ohm
$150.0
G126756 Bird Electronic Thruline 43 Wattmeter Impedance 50-Ohm picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.