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Old 03-27-2007, 09:41 AM   #1 (permalink)
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Hey all, I'm using Cingular BIS and I have my gmail accounts setup on my bb. I'm a college student so I'm forwarding that email to my gmail so that I get my emails throughout the day without being on a computer. I was wondering if there is any way I would be able to setup either my gmail or my .edu accounts so that I could send emails using my .edu address. I'm not able to email prof's and such with gmail, so my school email is my only means of replying to messages.

Is there some sort of filter that I could use on either email so that I can get that .edu address as the sending address. Any info would be very helpful.

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Old 03-27-2007, 11:03 AM   #2 (permalink)
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Just add your .edu emails to your BB instead of forwarding everything to gmail.

Hopefully your school allows POP access (may be secure POP), or something like exchange OWA.

The best thing to do is just log in to your BIS site and try to add your school addresses. If RIM doesn't know how to poll those addresses, it'll ask you how you access them.
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Old 03-27-2007, 11:29 AM   #3 (permalink)
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Alright great suggestion I'll give that a try and let you know how it works.
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Old 04-30-2007, 10:45 AM   #4 (permalink)
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I have successfully added an edu account from our domain to my phone as a test, but a student is unable to do so. I can't add his account either. Why would one account on our domain work successfully, but another won't?
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Old 04-30-2007, 05:08 PM   #5 (permalink)
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It really depends on how your school has their email system set up. Maybe administrators/teachers are on a different server than the students. Maybe the school allows POP access for only staff... There are lots of reasons it could be, but you'll have to ask the IT department to find out for sure.
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Old 05-01-2007, 11:59 AM   #6 (permalink)
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Quote:
Originally Posted by rpfeffer View Post
I have successfully added an edu account from our domain to my phone as a test, but a student is unable to do so. I can't add his account either. Why would one account on our domain work successfully, but another won't?
One possibility (which is that case with an academic institution that I'm affiliated with) is that the login name is different to the mailbox name. Check if you've got anything in the Advanced Settings for that account on your BIS settings, and the student will likely need the same type of thing.

However, as said above (and again the case with me) faculty maybe on different servers to students, so the IT Help Desk should probably be the first port of call to check if this is the case.
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Old 05-01-2007, 03:30 PM   #7 (permalink)
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Quote:
Originally Posted by tobyw View Post
One possibility (which is that case with an academic institution that I'm affiliated with) is that the login name is different to the mailbox name. Check if you've got anything in the Advanced Settings for that account on your BIS settings, and the student will likely need the same type of thing.

However, as said above (and again the case with me) faculty maybe on different servers to students, so the IT Help Desk should probably be the first port of call to check if this is the case.
that is actually the case. The account i was able to add successfully has the primary account email address as the same as the login name. We made the neccessary changes and it is now working fine.
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Old 05-01-2007, 03:35 PM   #8 (permalink)
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Pleased it's working now
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