04-12-2007, 08:33 PM
Join Date: Feb 2007
Location: Boston, Massachusetts USA
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| | HELP! BIS won't change my handheld
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Hi everyone -
I'm trying to switch my handheld on Cingular BIS. I currently have a Pearl registered on BIS but I'm trying to switch back to my old 8700c. When I enter the PIN and IMEI I get a message that says "The information you have provided is not valid for this service provider." I have double and triple checked the numbers - I'm sure I'm entering everything correctly.
Anyone have any ideas on what's wrong?