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Old 04-12-2007, 08:33 PM   #1 (permalink)
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Default HELP! BIS won't change my handheld

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Hi everyone -

I'm trying to switch my handheld on Cingular BIS. I currently have a Pearl registered on BIS but I'm trying to switch back to my old 8700c. When I enter the PIN and IMEI I get a message that says "The information you have provided is not valid for this service provider." I have double and triple checked the numbers - I'm sure I'm entering everything correctly.

Anyone have any ideas on what's wrong?

Thanks,
Mike
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Old 04-12-2007, 08:57 PM   #2 (permalink)
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you on a mac? I had that problem for awhile and it forced me to call cingular to have them do it.
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Last edited by test54 : 04-12-2007 at 08:59 PM.
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