i'm a cingular employee and i'm afraid i've finally run into a problem that i cannot find the answer to. I'm trying to hook up a customer's JMU email address to her blackberry, but even with all the right settings, it will not work. i keep getting the message "An error occurred during email account validation. please check your info and try again."

if anyone has a suggestion pleeeease feel free to helllllp!!!

thanks in advance...

Same here ... it seems thati have had a TRIAD of problems with teh BB service recently ... I am also getting only parts of emails sent to me, expecially if ther are REPLIED TO emails from teh GMAIL service....sorry i cant help.