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Old 06-20-2007, 08:10 AM   #1 (permalink)
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My boss has a 8700 from Cingular/AT&T. He's in India for the week and this morning he e-mailed me from his laptop saying he's getting Data Connection Refused, Does anyone know if there's any outages that would affect India right now? I had him pull the battery for 30 seconds and it didn't fix it.

From what Blackberry Manager says, his bb last contact time was at 5:20am this morning. All other blackberries in the US are working for us.

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Old 06-20-2007, 10:38 AM   #2 (permalink)
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Looks like he doesn't have data roaming setup with the carrier he's roaming on. Data connection refused means just that. The carrier he's roaming on isn't allowing him to attach to their data network.
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Old 06-20-2007, 10:43 AM   #3 (permalink)
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He has the international plan and has used it many times when he's been over there. It turns out that India Airtel had a data outage so we're waiting for that to come back up again.
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