First off I have some questions:
- Is it possible to use Google Maps without BES?
- Is it possible to use the Gmail app without BES?
- Is it possible to use Blackberry Maps without BES?
I have been reading a lot of different threads on here to try and resolve my issues. I know a lot of parts of what I will be posting here have been talked about before, but none of the answers have directly helped me. My problem looks to be a missing service book to me, but I want to make sure of this before I try to deal with Orange France (completely useless with Blackberries) about fixing this.
I live in France, have a subscription with Orange France, and am using an 8800. I have a data plan, and BIS access. When I first subscribed back in April I hadn’t realized there was a difference between BIS and BES (didn’t know that two existed actually) and happily used my access to activate on my company’s BES. I live and work in France and my company is in the UK. Orange France won’t sell you BES access unless you are a company, which I am not, so BES access is out. The problem is that after about a month my BES access stopped working, that’s fine (while annoying) since I didn’t have the proper access for it, but what’s causing me problems is that a lot of other things stopped working as well.
Mapping apps don’t work unless I am connected to my laptop and connected to work via vpn so it can use the BES server bypass. This is the same for the Gmail app. I still have internet connectivity via my BIS using the WAP browser, and I can get my emails using the BIS access for email where it polls the accounts every 10 or 15 minutes. This is what makes me think that my BIS is at least “sort of” working.
The “Blackberry Browser” doesn’t work unless using the aforementioned vpn bypass method and I read elsewhere:
There is only one Browser application on the BlackBerry. How it behaves depends on which Service Books you have been sent by RIM or your BES. Your browsers can be MDS (BES), PMDS (BIS-B) and WAP (1.2, 1.2 secure, 2.0) but when you click an icon for any of these in the Ribbon. the BlackBerry will refer to a ServiceBook to see how to handle the data. For example. MDS goes to your BES and uses your company internet connection, PMDS goes through RIM's internet connection and WAP is supplied by the carrier.
This PMDS (BIS-B) seems like it might be what I am missing. What service books SHOULD I have? I don’t have anything that mentions BIS, and I do still have a few things from the BES authentication. Should I wipe the handheld and start again? I can list all of the service books I currently have if that is of any use.
Finally, on the Services Status in Manage Connections I assume that BlackBerry Internet Service Connection: not connected would normally say connected if it was set up properly?