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Old 10-03-2007, 12:32 PM   #1 (permalink)
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Default RIMs Main Servers

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I'm new to this and was curious as to where the main servers are located. I understand RIM has servers in Canada and Great Britain, but how many exactly? I know all data traffic passes through one of these servers, but what are they called and is that their only function? What about Asian customers? Do they pass through these servers as well? I have been trying to find out more information on these servers but can't seem to come up with anything informative. Can anyone here help me out?
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Old 10-04-2007, 02:08 AM   #2 (permalink)
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All BB data goes through RIM's infrastructure. The main datacentre is believed to be located in RIM's headquarters in Waterloo, Ontario, Canada.

Any other information is a very closely guarded secret for obvious reasons.

Why are you asking?
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Old 10-04-2007, 04:53 AM   #3 (permalink)
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Closely guarded..........there's one in North America, one is Europe (which is in the UK) and one in Asia Pacific. I believe they are now breaking these three down to cover sub territories as well. For example, I believe there are now two relays that cover Europe. Can't be that closely guarded, I've had a tour of the UK one!!!!
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Old 10-04-2007, 08:34 AM   #4 (permalink)
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I am curious because as a customer I want to have an idea of how my information is routed and who has access to it. In the US my provider controls the traffic and I wouldn't want a competitor to have access to the data. Can I be sure to trust Canada? More important, after their network went down a year or so ago, I'm curious as to how they can guarantee service with what seems like a bottle-neck infrastructure. If the Canada servers go down again as they did a year or so ago, what is their backup plan?

When I went through some of the documentation from the Blackberry site, it really doesn't mention their servers in the topology. They just show pictures of the handheld to the wireless network and then to your firewall and network. They neglect to mention the RIM servers that are placed along the way.
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Old 10-04-2007, 08:53 AM   #5 (permalink)
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Quote:
Originally Posted by rcabls View Post
I wouldn't want a competitor to have access to the data. Can I be sure to trust Canada?
What would they do with it? Make more beer out of it?
j/k

But seriously, with all the data that goes through their servers, you really your information would be a target, EVEN IF your competitor "could" gain access to it? If that is the case, our US national security is poopie.

Last edited by JSanders : 10-04-2007 at 08:57 AM.
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Old 10-04-2007, 09:00 AM   #6 (permalink)
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It's a silly question. I don't think they can sniff the packets to see what's in them anyway - it's just an encrypted packet of ones and zeros, no spying involved!!! This is a FIPS 140 model remember.
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Old 10-04-2007, 09:02 AM   #7 (permalink)
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True, there isn't much of a threat. Although I have been suspicious of our Canadian neighbors lately...they're up to something! I'm sure its no big deal, but I was researching into this since I made my original post and it seems the Waterloo NOC may have had a fault when the outage in August happened. My question is do they have another reliable NOC in place? I also wonder if data could default by going through the UK NOC instead? It seems unlikely, but it would make me feel safer knowing there was a backup in place.
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Old 10-04-2007, 09:08 AM   #8 (permalink)
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I know, ever since they lowered the limit on the daily bag on offshore salmon, I have been keeping an eye on them. They COULD be trying to protect all those icebergs from global warming, but do they care?

I don't recall an outage in August. I do recall one in April.

Last edited by JSanders : 10-04-2007 at 02:02 PM.
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Old 10-04-2007, 01:51 PM   #9 (permalink)
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You're doubting trusting Canada? A Neutral country? You're mad, it's the Americans I never trust with...killing each other, killing other countries, installing back doors in Windows...

Come to Canada. We don't treat you like terrorists here.
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Old 10-04-2007, 01:59 PM   #10 (permalink)
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lol, but I was only joking, you seem frightfully serious.
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Old 10-05-2007, 01:41 PM   #11 (permalink)
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*Gasp*

I was *SHOCKED*, *SHOCKED* to see Canada listed as a state in the Virginia DMV.

Your US dollar has been ticking me off, as well as the CDN dollar being unrealistically high. Any "pissedoffness" can be attributed to our current financial market!
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Old 10-05-2007, 01:48 PM   #12 (permalink)
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lol, yea.

by the way, you are needed over here in this thread, badly. SW Virginia, right?
Rant: Morals, Values, and Honesty
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Old 10-09-2007, 07:54 AM   #13 (permalink)
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Default RIM NOC's

Back to the topic, the only confirmed RIM NOC's are in England and Canada? It was suggested there was one in Asia-Pacific, but from my research I can't confirm this.
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Old 10-09-2007, 03:40 PM   #14 (permalink)
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I think its a fair and interesting question. I frequently ask the same question to the admins of networks I use (ie. my schools email servers)
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Old 10-09-2007, 05:38 PM   #15 (permalink)
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Have you emailed RIM your question? Worst that could happen is they don't respond or say no comment.
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Old 10-09-2007, 05:43 PM   #16 (permalink)
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Quote:
Originally Posted by rcabls View Post
Back to the topic, the only confirmed RIM NOC's are in England and Canada? It was suggested there was one in Asia-Pacific, but from my research I can't confirm this.
Don't type so loud. "They" can detect loud packets and will zero in on them.

Especially those Canadian Loonies.
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Old 10-09-2007, 05:47 PM   #17 (permalink)
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Quote:
Originally Posted by rcabls View Post
Back to the topic, the only confirmed RIM NOC's are in England and Canada? It was suggested there was one in Asia-Pacific, but from my research I can't confirm this.
Then that makes it not true?
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Old 10-09-2007, 05:49 PM   #18 (permalink)
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Quote:
Originally Posted by JSanders View Post
Then that makes it not true?
I think I read about it on my Bazooka gum wrapper. But that was in code and I lost my super decryption ring from the Fruity Pebbles box.
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Old 10-09-2007, 06:04 PM   #19 (permalink)
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From reading a bunch of the OP's questions, does he seriously think specific info about servers and how everything works is going to be readily available? I can see them giving general info like where they have NOC's and stuff, but a bunch of the other questions, come on!

As far as things going down and backup plans, most big companies have enough servers and redundancy to where it might appear to the end user that the whole system is down, but in reality only some servers are down and they are hitting those servers that are down.
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Old 10-09-2007, 07:12 PM   #20 (permalink)
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Default +op 5ECr3+ 1npH0Rm@Ti0N

$0, J00 w4nt To kNOW @Ll 48oUt r1M @nD tHEiR N0c$ ANd H0w TH3Y WoRK? ... s33 tHE lINK$ B3L0W. +H@T'$ nOT TO 5ay +h4+ THEY DoN'+ H@Ve 0+H3r nEtW0rk5 1n +H3 M1DdL3 +h4T rOUt3 TrAfF1c ... perh4P$ Thr0uGh @F9h@N1s+4n.

Firewall and connection requirements for the BlackBerry Enterprise Server and Firewall and connection requirements for the BlackBerry Internet Service

... If you don't trust that the data being passed in / out of your network is secure, then either:

1) Don't use the service
or
2) Capture all the traffic and try to decrypt it.

haXoR +He pl4NE+!!!!
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