Originally Posted by whsbuss
I think part of the confusion is the vague wording from RIM. BIS 2.4 makes it sound like 2-way sync works on standard email accounts. I just wish they would offer the IMAP IDLE feature again.
From my experience that wording also has some pretty confused techs at t-mo bb support. And as a new cu that's the first place people are likely to turn, so the erroneous perceptions of how things actually work tend to be unwittingly propagated, leading to even further confusion.
Originally Posted by tobyw
Another possibility would be to have an "advanced mode" that you can elect to use IDLE from BIS options. However, I assume they don't want to do this as some users would just check it and wonder why their mail took hours to be delivered if their server didn't support IDLE fully.
That would be nice, indeed