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Old 10-09-2007, 08:58 AM   #1 (permalink)
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Default BES and the GAL

Please Login to Remove!

Using Exchange server 2003. Latest BES on seperate server. And BB Model 8320.

I go to email app, click compose email. In the TO field i type Jerry and click LOOKUP. I get NO MATCHES FOUND.
I repeat the process but this time i select EMAIL instead of lookup but still get the same response.

Why can't i resolve the name against the GAL?
I've tried it with the wireless on and off. Is there something else i must do on the exchange or the BES server?

Thanks

Last edited by jerryo : 10-09-2007 at 09:17 AM.
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Old 10-09-2007, 09:47 PM   #2 (permalink)
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** MODS, can you move this to the BES Admin Corner **

The wireless needs to be on and you need to have GPRS / EDGE coverage. If you use Outlook Web Access and try to search for Jerry does it come back with a result?
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Old 10-10-2007, 05:34 AM   #3 (permalink)
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Default got it working

thanks for the response but i got it working.
I had to remove and re-push the Desktop [ALP] service book. Once i did that, it worked like a champ.
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