Using Exchange server 2003. Latest BES on seperate server. And BB Model 8320.
I go to email app, click compose email. In the TO field i type Jerry and click LOOKUP. I get NO MATCHES FOUND.
I repeat the process but this time i select EMAIL instead of lookup but still get the same response.
Why can't i resolve the name against the GAL?
I've tried it with the wireless on and off. Is there something else i must do on the exchange or the BES server?