RIM announces outages to certain partners and organizations with Tx4 and Tx5 support
BlackBerry Infrastructure Notifications
BlackBerry Infrastructure notifications proactively alert you by email of any maintenance, interruptions or outages that occur in the BlackBerry Infrastructure. T-Support comparisons
Its another profit model for them ... information = money and if you want the information, you gotta pay the money. I can't say I disagree with it from a financial sense, but from a business-friendly sense I most certainly can't agree with it.