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Old 11-02-2011, 12:43 PM   #1 (permalink)
Thumbs Must Hurt
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Default The market is piling on and it is changing my job somewhat

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I have been involved with RIM since 2001 as a user and have had as many as 160 devices- but now down to 125. Fortunately I have a new VOIP hosted PBX, Videoconference systems in US, Asia, UK, and other responsibilities. Over the past year, I have been holding the fort with 9900, Torch, Storm 2, MR releases for my server and making sure everyone had the best app from the App Store. It is impossible it seems to stop people from going Apple or Android (and now soon Windows) and when external articles like this appear it will not get easier. We all have to do our job but whereas before it was a given that we would be upgrading devices, servers, software now I almost feel like I am dismantling what I had build. I do hope these new devices stem the bleeding but with articles like this it may have reached a point of no return. People perceive that I am supporting Apple, Android, etc but I know that once they are set up I can do little but have them reboot and maybe insure that their password in email has not changed(which is the biggest user downside with Activesync) What do you think- I am a little sad as it seems like the business media is piling on like RIM is OJ Simpson.

Last edited by alandry : 11-02-2011 at 01:06 PM.
Old 11-02-2011, 01:48 PM   #2 (permalink)
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Default Re: The market is piling on and it is changing my job somewhat

I think that RIM could very well hold it's own in the expanding market if it just addressed one or two simple issues.

The biggest of these is the memory of the phones, such as the Curve.

Sold as a smartphone to compete in a market awash with Androids and iphones that have excellent memory and that don't 'eat' their own memory, the BB is left lagging behind with such an obvious flaw. Having an Android which at this moment in time holding a constant 120MBs memory, and a BB Curve which in the last three weeks has 'eaten' over 20MBs of it's own memory, seeminly never to return no matter what steps I take, I can see why Androids, iphones etc are storming ahead.

Rim seem to have taken a phone designed for email, text, messaging and business use, then added Facebook, Twitter, AOl IM, Yahoo IM etc etc and pushed it into competing in a market that it's OS just plain can't cope with.

If RIM would only take the time to explore the memory leak problem and expand the memory then more would be inclined to move to/stay with BB....especially the ones who like me, prefer a phone with a keypad.

The second thing is the apps market. When one considers the thousands of apps available for iphone and Android, one can see why some, especially youngsters, would prefer to go to one of the competitors. Although I have to say that one point joins into the other.....more apps but not enough memory to install/use them.

Not knocking BB here cos I do love my Curve, but these are two issues, the memory being the main one, that does need addressing and sooner rather than later.

Ang x
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