BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-02-2013, 09:46 AM   #1 (permalink)
BlackBerry Extraordinaire
 
ZombieBerry's Avatar
 
Join Date: Sep 2010
Location: Toronto
Model: Z10
OS: 10.3.1.xx
PIN: 2AB9C463
Carrier: WIND
Posts: 2,342
Post Thanks: 30
Thanked 341 Times in 280 Posts
Default Open Letter to Customers

Please Login to Remove!

An Open Letter To Customers

An Open Letter to Customers

To our valued enterprise customers and partners,

You’re hearing a lot of noise in the market about BlackBerry®. MDM vendors are undoubtedly inviting you to webinars and enticing you to switch off your BES.

We want to set the story straight about BlackBerry in the Enterprise, both for our existing customers and for those about to implement BYOD and MDM.


We are very much alive, thank you
Our “for sale” sign has been taken down and we are here to stay. BlackBerry recently announced it has entered into an agreement to receive a strategic investment from Fairfax Financial and other institutional investors, which represents a vote of confidence in the future of BlackBerry.

The investments you've made in BlackBerry infrastructure and solutions are secure.
I will keep the lines of communication open as we navigate through this transition.

We're going back to our heritage and roots – delivering enterprise-grade, end-to-end mobile solutions. As we refocus back to our roots, BlackBerry will target four areas: handsets, EMM solutions, cross-platform messaging, and embedded systems. And, just as important, we will continue to invest in enterprise and security related R&D during our restructuring period.

In short, reports of our death are greatly exaggerated.


Setting the record straight: We will manage all devices
We’re serious about multi-platform MDM and even more serious about multi-platform EMM. We deliberately moved to a new platform with BES10 last year. Making this change enables us to manage all devices, turbo-charge BYOD initiatives, and provide the very best management experience.

Our competitors want you to think that BES only manages BlackBerry devices, and that we are somehow more expensive than other MDMs. This is false.

We understand the realities of the enterprise mobility market better than anyone, and we’re in the game for the long term. We’ve been investing in enterprise mobility management – for any device – and thanks to customers like you, we’re doing very well. Here’s the proof:
Our EMM customer base is much larger than any of the other vendors in the Gartner Magic Quadrant for Mobile Device Management – and is growing.
We manage more mobile devices than any other vendor. Period.
We move more secure mobile data than anyone else.
We have substantial cash and are not a small VC-backed “pure play” MDM player seeking additional funds every year.

Security is not debatable – regardless of the device
BYOD users may be able to bring any device to work, but it’s our job to ensure the risk doesn’t follow them in. Whether you’re deploying corporate-owned iPads or allowing BYOD Android™ devices, security is paramount.

We have more certifications from government agencies than any other vendor and we’re the only EMM vendor and handset maker to receive the Department of Defense “Authority to Operate” certification.

Governments, global corporations and organizations that will not compromise on security continue to choose and trust BlackBerry.


BES10 is your future Enterprise Mobility Solution
We know that BlackBerry devices are not for everyone. That’s OK.

As we committed to earlier – we are more than just a device company. Today, BES10 supports multi-platform MDM, mobile application management and security. We have also made it as easy and low cost as possible for you to trial and deploy BES10.

In the coming weeks, we will continue to have an open conversation with you. Keep an eye out for an EMM Realities webcast series where we will drill down into the key areas in this letter. In the meantime, I want your feedback on how we can better serve your EMM needs.

I believe in BlackBerry and I’m confident in our future in enterprise, our technology and our ability to adapt to changing market needs.

Sincerely,

John S. Chen
Executive Chair and CEO


Source: app.biz.blackberry.com
__________________
fere libenter homines id quod volunt credunt
Offline  
Old 12-02-2013, 10:41 AM   #2 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,530
Post Thanks: 220
Thanked 345 Times in 311 Posts
Default Re: Open Letter to Customers

They have cash? Coulda fooled me. Best of luck, Mr. Chen.
__________________
I h8 txtspk.
Offline  
Old 12-02-2013, 01:18 PM   #3 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,044
Post Thanks: 52
Thanked 305 Times in 293 Posts
Default Re: Open Letter to Customers

I'm encouraged that Chen has a plan of action and that he's sharing it with the public. That's more than we got from Heins and his crew. Of course it won't matter if BlackBerry cannot execute on that strategy, but at least we have some transparency and we know there at least IS a plan.
Offline  
Old 12-02-2013, 06:42 PM   #4 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,813
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default Re: Open Letter to Customers

"We're not dead yet", version 2.
Offline  
The Following User Says Thank You to NJBlackBerry For This Useful Post:
dc/dc (12-03-2013)
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is On
Trackbacks are On
Pingbacks are On
Refbacks are On

Similar Threads for: Open Letter to Customers
Thread Thread Starter Forum Replies Last Post
Virtual keyboard typing wrong letter? Th3w01f General 9800 Series Discussion - Torch 4 08-17-2010 09:19 AM
8350i camera wont open close open apps camaxtli General 8300 Series Discussion - Curve 2 01-18-2009 04:00 PM
Clicking twice to open email or sms sfowler General 8200 Series Discussion - Pearl Flip 1 01-16-2009 07:59 AM
Using Dial by letter for letter "x" sharam General Legacy Device Discussion 8 09-05-2008 03:14 AM
[2006-02-09] RIM Announces Workaround Contingency for BlackBerry Customers jibi BlackBerry In the News 0 02-09-2006 07:17 PM





Copyright © 2004-2014 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.