04-02-2014, 03:53 PM
Thumbs Must Hurt
Join Date: Sep 2005
Location: Coatesville, PA USA (Suburban Philadelphia) USA
Post Thanks: 17
Thanked 1 Time in 1 Post
| | Re: BlackBerry ends T-Mobile U.S. licensing deal
Moments ago, I received an e-mail from RIM, signed by John Chen, announcing this. I have been a T-Mobile customer for over eight years, and to be honest, I've never received better customer service from any company in any field than I have from T-Mobile. I've even written a letter to them in praise of how they helped me revise my T-Mobile account when I purchased my Z10 (directly from RIM) and placed it into service in January of this year.
I am saddened to learn of this split. Agreed that this is not surprising, given the well-publicized disagreement between RIM and T-Mobile. I will keep things as they are for the time being, but if I find that I have problems with T-Mobile because they no longer sell BBs (and as a result, may not respond favorably to me when I need their assistance), I will very likely change carriers in the future.
Coatesville, Pennsylvania USA