Originally Posted by dulcamara
Most Pocket PCs and palm products generate complaints about build quality on howardforums, and the pocket PCs that interest me are much heavier than my 7100. If RIM keeps building things like the 7100, they'll have me as a customer for a long time.
I have a MDAII PocketPC on T-Mobile and a BB 7290 on Cingular. The BB seems less fragile. Before I bought e-grips I dropped it from while getting it from the belt case a few times, not even a scratch.
As for my MDAII, I carry that in my top shirt pocket without a case. It has fell to the floor numerous times on hard surfaces as I would bend to pick up something. I've dropped it onto sidewalks, streets, etc. when taking it out of my pocket. Each time it exploded, that is a battery door here, the SD card there. But I was able to put it all back together again and it worked perfectly, surprised me.
IMHO, RIM will keep improving on their handhelds and continue to gain market share. They'll always release a version of BB Connect that does just enough to get people to buy it, but lacks features of the BB handheld. My personal experience is, from our IT department, there doesn't seem to be anything that offers the security and ease (central) of management they get from BB. They even dropped plans to develop PocketPC VPN. I like the PocketPC so much better but it look like the BB is going to be with me for quite some time.