Nokia 9500 Calendar sync error - BlackBerryForums.com : Your Number One BlackBerry Community

gavana · **Nokia 9500 Calendar sync error -** 11-22-2005, 03:16 AM

Has anyone seen this error before, I've got BB working on a P910i and am trying to get it working on a Nokia 9500. The mail is working fine but the calendar synchronisation gives this error:

Program Closed WatcherStarterMainThread
Reason code Etext
Reason number 10

Thanx

cuthbei · 11-23-2005, 01:17 PM

Are you runing code version 5.21.x or above on the 9500? I think that is a pre req.

Most shipped with 4.5.3

Thanks, Cuthbei

gavana · 11-25-2005, 03:34 AM

I'm running version 5.22 (1) which is the latest.

Thanx
Gavana

Jeff9500 · 11-28-2005, 11:46 PM

Are you running it on a BES or BIS?

afschmitt · 11-29-2005, 02:24 PM

Can't help you with the 9500, but I got that error on my P910a.

For a differen reason, I decided to completely reset my phone. After the device was cleaned I tried to re-seup my Blackberry Connect software and I got that same error. After working on the issue for a week, I realized that I had forgotten to setup my internet/sms. I went to the Sony website and I sent the setup files to my phone. After that, the phone started working fine and I didn't get that error.

emmedi1 · 12-06-2005, 11:49 AM

Did you manage to fix this problem?? I'm experiencing the same one with my Nokia 9500!

aossher · 12-15-2005, 02:20 AM

The error relates to the operating software on the 9500. Same applies to the 9300. Software should be version 5.22. Type *#0000# to display the version. After I upgraded the software on my device, all was okay. I had to go to a Nokia repair centre in order to upgrade the software.

Thanks,

Alan.

Jeff9500 · 01-05-2006, 01:54 AM

Same problem occurs. I've experienced it with a 9500 and a 9300. The error starts when BB Connect start to upload data to the phone. We have tried to reload BB on the 9300/9500 and upgraded firmware but to no avail.

aossher · 01-05-2006, 02:15 AM

Hmmm.

Try the following:

Confirm handset is on ver 5.22 by typing *#0000# on the front display.
Reformat handset. (Remove SIM and Memory card, replace battery and hold in Ctrl, Shift and F when powering up until format is reached.
Then re-load the BlackBerry Application on the device (Ver 5.25.3)
Then try and connect again and download the calendar.

Good Luck.

emmedi1 · 01-07-2006, 12:25 PM

I had the same synchronisation problem with my Nokia 9500 and followed aossher's instructions.
Now everything is working perfectly. Thanks a lot!

aossher · 01-09-2006, 01:26 AM

Glad I could help.

Regards,

Alan.