I downloaded about 4 different Desktop programs. I have the LATEST one, and I DON'T have Shared Files under Research In Motion.

I have been working on this for almost 6 hours.

I have Suncom, Pearl 8100. I'm now running 4.3.0.7 desktop manager and this is what I see when I go
Program Files>Common Files>Research in Motion

http://i19.tinypic.com/71hhr46.jpg

That would be because you need to download and install the HANDHELD OS for the 8100. There are two pieces of software, desktop manager, and the Handheld OS for your BlackBerry. You need both pieces.

ah haaaa

;)

now where can I get that one?! lol!

thanks

Lol. There is an lol sticky at the top of the 8100 Discussion forum with the location on where to download it.
Lol.

okay i think i found it...

now the highest device software is a 4.2 and i have 4.3 computer software. Do i need to uninstall and install the desktop software that will match the device software?

wow wish I posted this hours ago....

They do not need to match. They have little in common. Personally, I would NOT use Desktop Manager 4.3 as there are many problems related to syncing. I recommend still using Desktop Manager 4.2.2

Thanks so much for your help! Unfortunately I don't really know what you are talking about when you say syncing!!! lol I'm BB slow in some areas. I just know I want TB Zen theme cause its cute and pink......

Is that when it froze when I was backing up? lol

yay i did it!!!!!!!!!!!!!!!!!!!!!!!!!!

thanks ;)