Originally Posted by KonTiki
When it happened to me, and it only seems to affect the calculator, I had to backup the BB, use the security wipe, reinstall the handheld software and finally do a restore from the backup that I started the process with, it did the trick, previous to that nothing I did worked at all.
Thanks for the response. Just so I understand, is this the only way to "hard reset" a bb 7250 (i.e. start from scratch)? In reinstalling the bb handheld software from the desktop manager, won't it just override the existing apps and extraneous files will still be there? or will it entirely clear configuration files, etc. Sorry for the newbie question but I came from the pc/palm os world where a "hard reset" means total wipe.