BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 09-06-2010, 12:46 PM   #1 (permalink)
New Member
Join Date: Sep 2010
Model: 8900c
Carrier: atandt
Posts: 1
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default how to turn off

Please Login to Remove!

what is this?

"uncaught exception:
java.lang error"

after pushing OK
"says I have to turn off "Mute Button" then it/screen goes blank...

Where is the Mute button...or is there a trick?
Old 09-06-2010, 12:52 PM   #2 (permalink)
BlackBerry God
aiharkness's Avatar
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,006
Post Thanks: 28
Thanked 535 Times in 519 Posts

Don't know about the message. Try a hard rest. That is, with the power on, remove the battery for at least 30 seconds. See if that fixes things.

The mute button is probably on the top end of the device on one side or the other. But if you can't find it you can always download the manual online.

Posted via Mobile

Last edited by aiharkness : 09-06-2010 at 12:53 PM.

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.