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New Member
Posts: 7
Join Date: Jul 2005
Model: 7250
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HELP! Bluetooth Earpiece CONNECTION PROBLEM -
07-15-2005, 03:00 PM
Periodically my Blackberry (7250) will lose it's Bluetooth connection to my earpiece.
Usually I can simply turn the earpiece off and back on and be prompted on the BB to reconnect...but AT LEAST ONCE A DAY MY B'BERRY STAYS "DISABLED."
- From the main menu, when I select the Bluetooth icon, it reads "Turn Bluetooth On" but doesn't let me do so
- From the Options/Bluetooth menu, no device is listed and it reads "Bluetooth Disabled," but it is unresponsive when you try to enable it
- THE ONLY THING THAT WORKS IS TAKING THE BATTERY OUT AND THEN STICKING IT RIGHT BACK IN...after which I don't even have to reconnect the device, it's as if nothing wrong had ever occurred.
ANYONE ELSE HAVE THIS PROBLEM OR A WORK-AROUND (OTHER THAN PULLING OUT THE BATTERY)?!!!
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Thumbs Must Hurt
Posts: 168
Join Date: Jul 2005
Location: CT
Model: 7520
Carrier: Nextel
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07-15-2005, 05:45 PM
I go to options and then bluetooth then push the click wheel and choose connect to (name of your device)
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New Member
Posts: 7
Join Date: Jul 2005
Model: 7250
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Still Need BLUETOOTH HELP -
07-18-2005, 09:17 AM
THANKS...but, alas, that does not work...as no device name is available (until I take out my battery and then put it back in, in which case the device name reappears). This has happened in two B'Berry's.
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Thumbs Must Hurt
Posts: 63
Join Date: Jan 2005
Location: Montgomery, IL
Model: 8310
Carrier: AT&T, Nextel
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07-21-2005, 02:12 PM
Quote:
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Originally Posted by dwarshaw
THANKS...but, alas, that does not work...as no device name is available (until I take out my battery and then put it back in, in which case the device name reappears). This has happened in two B'Berry's.
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What version of Blackberry handheld software are you running? Go to Options, then About.
The latest 4.0 handheld code for your device should resolve this.
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New Member
Posts: 7
Join Date: Jul 2005
Model: 7250
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07-22-2005, 08:38 AM
THANKS. Alas, again, have done that...and it did not. After speaking to levels 1, 2 and 3 at Verizon (who had never encountered the problem), I stopped by a Verizon store yesterday and spoke to a tech who uses the same equip. and told me that he has also had the problem.
Clearly a bug that they have not fixed. (Unless you, or anyone else out there knows something I don't
MANY THANKS, though.dw
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BlackBerry Extraordinaire
Posts: 2,625
Join Date: Jun 2005
Location: NJ, USA
Model: 9630
Carrier: Verizon
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07-22-2005, 11:27 AM
I have a 7250 also from Verizon and a Motorola HS-820 and i have no problems at all. I suggest deleting the bluetooth device and repairing per your manufacturers instructions. Short of that I would reload the handheld's operating system.
* * * AONEHOBO * * *
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New Member
Posts: 7
Join Date: Jul 2005
Model: 7250
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07-26-2005, 10:35 AM
Alas, had previously tried both.
But much appreciate your reply.dw
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New Member
Posts: 6
Join Date: Feb 2005
Model: 8703
Carrier: Verizon
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08-03-2005, 01:06 PM
I have the same problem. Have not figured out a fix.
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New Member
Posts: 7
Join Date: Jul 2005
Model: 7250
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08-05-2005, 06:03 PM
THANK GOD, I am not alone.
Also spoke to a Verizon Tech at one of their stores who really knew his stuff ... and he acknowledged that he, too, has had the problem.
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New Member
Posts: 1
Join Date: Aug 2005
Model: 7250
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08-31-2005, 02:56 PM
probable cause: handheld died while headset in use.
fix: soft reset + remove/reinsert battery.
afterwards, you should be able to enable options/bluetooth/*.
soft reset insructions: hold ALT (half moon) + SHIFT (cap) + BACKSPACE (del) for approximately 2 seconds.
(note: soft resets and removal of battery will NOT erase any data)
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Retired BBF Moderator
Posts: 10,161
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
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08-31-2005, 06:17 PM
My bluetooth connection drops periodically during the day with the new software upgrade. (Nextel 7520, 4.0.2.37 OS). Perhaps rolling back the installation will work better?
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Knows Where the Search Button Is
Posts: 15
Join Date: May 2005
Model: 7520
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08-31-2005, 11:44 PM
I use to have that problem but i went into options went to bluetooth then went to Device Properties then were it says trusted i put yes. I have the Jabra 250 and the BB 7520. Now it connets all the time even after i get out the car with my bb and when i return if my ear peace is still on it connects back to my bb.
Forgive me i forgot the persons name that said to use the procedure.
God is a good God
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Thumbs Must Hurt
Posts: 121
Join Date: Jun 2005
Location: Detriot
Model: 8300
Carrier: AT&T
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09-02-2005, 01:42 PM
Thanks..I was wondering how to avoid the constent connection pop-up..Learn something new every day..
Treo 600, 650, 7520, Moto Q, 7130c, 8800, 8300, 8820 back to 8310
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No longer Registered.
Posts: 13,967
Join Date: Mar 2005
Location: Atlanta
Model: 8330
OS: 4.5.0.138
PIN: 31a6c9c9
Carrier: Verizon BIS
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09-02-2005, 02:18 PM
i use the trusted thing as well
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New Member
Posts: 7
Join Date: Jul 2005
Model: 7250
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09-04-2005, 11:05 AM
thanks. i've been doing that. been hoping that there was a better solution. THANKSdw
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New Member
Posts: 7
Join Date: Jul 2005
Model: 7250
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09-04-2005, 11:06 AM
Quote:
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Originally Posted by nemesi
probable cause: handheld died while headset in use.
fix: soft reset + remove/reinsert battery.
afterwards, you should be able to enable options/bluetooth/*.
soft reset insructions: hold ALT (half moon) + SHIFT (cap) + BACKSPACE (del) for approximately 2 seconds.
(note: soft resets and removal of battery will NOT erase any data)
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thanks.
re the soft-reset solution to the vanished bluetooth connection ...i've been doing that. been hoping that there was a better solution. THANKSdw
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New Member
Posts: 1
Join Date: Sep 2005
Model: 7290
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09-13-2005, 04:27 AM
I'm having similar problems with a 7290... I've also turned on the trusted option.
Weird. and a pain.
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Knows Where the Search Button Is
Posts: 42
Join Date: Sep 2005
Model: 7290
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09-13-2005, 04:20 PM
Similar problems here with 7290 and moto HS820. I have it set for trusted. Every morning when I unplug my headset from the charger, it connects fine. If I don't use the headset for an hour or so, it looses the connection. I have to go into the BB bluetooth options and re-connect it. Sometimes the reconnect works fine and sometimes I have to power the headset a few times to re-establish the connection.
7290 Cingular 4.0.2.49
BES 3.6.0.29
PIN 23C7161
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Thumbs Must Hurt
Posts: 101
Join Date: May 2005
Model: 8900
OS: 4.6.1.133
PIN: up
Carrier: T-Mob
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09-22-2005, 10:38 AM
dwarshaw,
I've been having this same exact problem as you.. my workaround has been resetting the blackberry, and it usually comes back on - this is my 2nd 7250, and both of my 7250s have had that problem.. maybes its something to do with VZW's software? it is annoying..
sometimes I can go for 2 weeks without having to reset, sometimes just 1 day.. I use my headset almost all the time to talk on it.. grr
anyone else have any solutions?? thx
Quote:
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Originally Posted by dwarshaw
Periodically my Blackberry (7250) will lose it's Bluetooth connection to my earpiece.
Usually I can simply turn the earpiece off and back on and be prompted on the BB to reconnect...but AT LEAST ONCE A DAY MY B'BERRY STAYS "DISABLED."
- From the main menu, when I select the Bluetooth icon, it reads "Turn Bluetooth On" but doesn't let me do so
- From the Options/Bluetooth menu, no device is listed and it reads "Bluetooth Disabled," but it is unresponsive when you try to enable it
- THE ONLY THING THAT WORKS IS TAKING THE BATTERY OUT AND THEN STICKING IT RIGHT BACK IN...after which I don't even have to reconnect the device, it's as if nothing wrong had ever occurred.
ANYONE ELSE HAVE THIS PROBLEM OR A WORK-AROUND (OTHER THAN PULLING OUT THE BATTERY)?!!!
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Knows Where the Search Button Is
Posts: 17
Join Date: Sep 2005
Location: France
Model: 7290
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Question of Standard -
09-22-2005, 11:29 AM
Hi Guys,
apparently, the reason for these trouble is common. RIM should some update the OS to stick with the JSR82 standard whoch allow Bluetooth automatic reconnection (or someting like that  )
I have the same kind of trouble with and RFID Bluetooth device.
Riete
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