05-19-2008, 09:27 AM
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| | Device Manger unable to see my 8830
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I have a BB 8830/verizon with bluetooth running 4.2.2.
We have an enterprise server at work.
On my home laptoprunning vista home premium I run device manager 4.2.26 and desktop manager 4.2.2
I can manually snyc via usb but I first must go on my device, select each application that I want to snyc (calendar/contacts/notes/to-do) and, under options change the 'wireless synchronization' option to 'no'.
I can then sync sucessfully with my home laptop.
I reverse the steps above and I am back in business with wireless sync with my work enterprise server.
Here's the question: can I do the above home sync via bluetooth?
I have my 8830 and my laptop paired sucessfully.
However, when I attempt to enable my device in the Device Manager on my laptop,
After I choose 'enable bluetooth support " and "configure bluetooth" the response is that "blackberry manager cannot find a bluetooth device that supports blackberry bluetooth desktop devices"
assuming that I can do this, am I missing a driver or is the enterprise server activation somehow interfering?
Thanks for your help!