BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-11-2008, 10:39 AM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2005
Location: San Francisco
Model: ----
Carrier: at&t
Posts: 106
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default BlueAnt Supertooth 3: No "name" spoken caller ID

Please Login to Remove!

Feature: The BlueAnt Supertooth 3 will announce caller ID (digits). If the number is in the phone book of your phone, it'll announce the NAME.

Problem: My BlueAnt Supertooth 3 won't speak names. It will announce the phone NUMBER, but not the name from the address book.

If you've read the MobileBurn review, there's an issue with Blackberry setup, and it's true: You gotta do a manual address book upload (Options > Bluetooth > Transfer Address Book)

This problem is documented in the user manual, but the MobileBurn review seems to hint they got around the problem.

I even called BlueAnt's technical support who had me do a Blackberry battery pull, reset the Blueant (green button + Volume Up until you hear tones, which by the way also speaks the version number).

Nada! Only speaks phone number. Better than NOTHING but still...

BlueAnt thinks my unit is defective. They've asked me to test it with another phone before sending it for a replacement; I'll try it with my wife's SE w810i later tonight.

Has anybody else tried the Blueant Supertooth 3 with a Blackberry?

(PS: incoming/outgoing voice quality is superb, like the older Supertooth Light I also own.)
__________________


Last edited by wirelessandy : 06-11-2008 at 10:41 AM.
Offline  
Old 06-11-2008, 10:57 AM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
[IFC]Area51's Avatar
 
Join Date: Nov 2006
Location: NYC Konkrete Jungle
Model: 9650
OS: 6.0.0.280
PIN: GU!!!
Carrier: Sprint PCS
Posts: 494
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I remember calling BlueAnt for a trouble shoot on my blueant X3 and was told the samething and that it might be my unit which at the time was a pearl on tmobile.

P.S. I just think blueant products and blackberry don't get along too well but i will still buy this new bluetooth headset cause i love their products.
__________________
BlackBerry 9650 6.0.0.280
Platform 4.4.0.185
|...................Sprint..................|
8100|8300|8310|8320|8900|9000|9700|9650
Offline  
Old 07-21-2008, 11:59 PM   #3 (permalink)
New Member
 
Join Date: Jul 2006
Model: 8700C
Carrier: AT&T
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I am having the same issue but have not found a solution... When I attempt to upload my address book the Bluetooth disconnects and then proceeds to tell me to "Please Wait", and I do just that until it says "Your devices is not able to upload phone book". I just upgraded my OS to see if that fixed the issue, but it didn't.

Any thoughts our there?
Offline  
Old 09-02-2008, 01:58 PM   #4 (permalink)
Thumbs Must Hurt
 
dandunn's Avatar
 
Join Date: Nov 2007
Location: Chicago, Illinois
Model: 9550
OS: 5.Sumthin
PIN: N/A
Carrier: Verizon
Posts: 51
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I was able to upload my address book but it stopped after 50. anyone else have this issue?
Offline  
Old 09-06-2008, 06:30 AM   #5 (permalink)
New Member
 
Join Date: Sep 2008
Location: Florida
Model: 8330
OS: xp
PIN: N/A
Carrier: Sprint
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by discduce View Post
I am having the same issue but have not found a solution... When I attempt to upload my address book the Bluetooth disconnects and then proceeds to tell me to "Please Wait", and I do just that until it says "Your devices is not able to upload phone book". I just upgraded my OS to see if that fixed the issue, but it didn't.

Any thoughts our there?
When it does this use the tarnsfer address book command on your BB. Explained it manual from Blueant
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.