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Old 01-08-2006, 11:33 AM   #1 (permalink)
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Default Moto H500 and 7290 BT issues

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Help, anyone else have any problems getting a Moto H500 and a 7290 to pair up? I'm running v4.0.0.219 OS.
I have the H500 turned off.
I Enable BT on the BB.
Then I turn on the H500 by holding on the Call button until the light is steady on.
On the BB I tell it to look for new devices.
It find the H500 Headset.
I click the wheel.
50% of the time, it comes back and says "unable to pair" right off the bat.
The other 50%, it asks for the passcode which is "0000".
I hold the BB alt key and enter "0000" and then proceed.
It eventually comes back and says "unable to pair"
I've tried doing the passkey both WITH the BB alt key and w/o.

Anyone have any suggestions? Thanks in advance.

Oh, I can get the H500 to pair up just fine with a laptop that is BT capable.

Last edited by L0wgear : 01-08-2006 at 11:34 AM. Reason: add
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Old 01-09-2006, 08:03 AM   #2 (permalink)
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The instructions that come with the Motorola unit give instructions on how to put the headset into pairing mode - it's not as simple as just turning the unit on. Even once both devices are in pairing mode, the BB will prompt you for a passcode to pair the headset - I think Motorola uses 0000 as the passcode.
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Old 01-09-2006, 10:17 AM   #3 (permalink)
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Default Yep

Holding down the call button until the light is steady on puts it into pairing mode. I think there is something wrong with the BB as I can take the H500 to another BB and it connects just fine. Also, I can't get any other BT device that works on other BB's to connect to my BB.
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