BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 10-29-2010, 03:10 PM   #1 (permalink)
New Member
 
Join Date: Mar 2010
Location: germany
Model: 9700
PIN: N/A
Carrier: t-mobile
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default addressbook sync problem via bluetooth

Please Login to Remove!

hi guys,

we have this environment:
bes 502
bb 9700

the users normally use SAP in the cars to sync the addressbook to the car phone.

the encryption of the device memory is set with include contacts : NO

when the bb is locked the synchronisation of the addresses do not work,
but it should, see blackberry paper : file_encryption_STO.pdf (page 4)

when the bb is not locked its working.
when the device memory is not encrypted, its also working.

any ideas ?

regards
dieter
Offline  
Old 10-29-2010, 09:20 PM   #2 (permalink)
BlackBerry Mensa
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: 10.010219
PIN: No Pin just a Tack
Carrier: at&t
Posts: 9,250
Post Thanks: 65
Thanked 756 Times in 728 Posts
Default

If On the BlackBerry smartphone, the Content Protection option is selected then this may help.

Complete the following steps:

From the Home screen on the BlackBerry smartphone, click Options > Security Options > General Settings.
Set the Allow Outgoing Calls While Locked field to Yes.
Under Content Protection, set the Include Address Book field to no.
__________________
If someone helps, tell them by clicking the Thanks button


9810 on BES
Z10 on BIS

Last edited by tsac : 10-29-2010 at 09:21 PM.
Offline  
Old 11-01-2010, 05:42 PM   #3 (permalink)
New Member
 
Join Date: Mar 2010
Location: germany
Model: 9700
PIN: N/A
Carrier: t-mobile
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

thanks, we will try that.
Offline  
Old 11-03-2010, 07:22 AM   #4 (permalink)
New Member
 
Join Date: Mar 2010
Location: germany
Model: 9700
PIN: N/A
Carrier: t-mobile
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Thumbs down does not work

hi,


...options - password - Set the Allow Outgoing Calls While Locked: yes

does not solve it, when the device memory is encrypted, the adressbook (which is not encrypted) can't be synced via bt when the device is locked.

i don't know, whether problem is solved when v. 6 is running on bb (bb 9800)

regards
dieter
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

DELL 725-10284 / 331-2839 / W5RPF Lamp manufactured by DELL
$212.32
DELL 725-10284 / 331-2839 / W5RPF Lamp manufactured by DELL pictureGenuine OEM Dell Ink Cartridge Color Black 7Y745 7Y743 Lot Of 4 +
$32.0
Genuine OEM Dell Ink Cartridge Color Black 7Y745 7Y743 Lot Of 4 + pictureDell B126X Black Toner Cartridge DRYXV - GENUINE - SEALED Toner - OEM -FAST SHIP
$39.99
Dell B126X Black Toner Cartridge DRYXV - GENUINE - SEALED Toner - OEM -FAST SHIP pictureDell Inspiron N5040 OEM LCD Front Cover Bezel 0mr95c
$17.0
Dell Inspiron N5040 OEM LCD Front Cover Bezel 0mr95c pictureDell 1720 MW558 High Capacity Toner Cartridge -OEM Sealed (CC-EB13)
$79.99
Dell 1720 MW558 High Capacity Toner Cartridge -OEM Sealed (CC-EB13) picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.