Hopefully somone can help me figure this out. I have tried everything to get my desktop manager to change the status from disconnected to connected. I have a Nextel 7100i and i have paired it with my computer through the bluetooth and the desktop manager recognizes it and i have followed the directions in the help menu to a T but It still won't change to connected. Has anyone else had this problem and figure out how to fix it? Any help is much appreciated. I have called Nextel they said that they won't support that feature and told me to go to the blackberry website and search the support topics. same thing there.

thanks,

simpleman

i cant get mine to work either , oh well.

I have been able to get it to work, but only if I followed the instructions in the Blackberry Knowledgebase (I found the link in a search here). The funny thing is, I can't always get it to work. It doesn't seem to be the simplest feature to use.

hope that helps

I'm having the same problem you're having using my BB 8700c...with a brand new dell xps system. I got a new Microsoft Bluetooth mouse and keyboard so I'm using that dongle and I can connect to the computer and the desktop software sees the device but like you it won't connect or sync using the desktop software..it's driving me bonkers. It worked with the "older" MS bluetooth keyboard/mouse/dongle...but not now.