So I have the bluetooth working and can pair the BB and Computer with no issues. But I don't have any services listed so I am unable to sync. Does anyone know how to add the Wireless Bypass Services and Desktop Connectivity.

Thanks in advance...

I have the same issue....please help!!!

Does anyone have any info? Please...

Well, I spent an hour and a half on the phone with Cingular and RIM, and got no further. According to RIM (in contrary to their own knowledge base document) you don't need those two services for Handheld to BB Desktop connectivity via bluetotoh. I am still skeptical.

They had me downgrade my handheld software from the T-mobile/Bharti version (4.1.0.284) back to the latest rev. that Cingular has approved (4.1.0.194). They said the services would be in the application portion of that software.....WRONG. Then the guy from RIM ran through a zillion checks with me on the phone (via WebEx) and concluded that everything appears to be set up properly on my laptop and my phone. He did say that even though they state the 2 BT services aren't required, he isn't convinced...but his guys keep telling him that they aren't needed. He did not, however, know of a way to get them onto my handheld and did not know why they weren't there since I have never been on a BES to get the policy the blocks them.

He wouldn't say it, but I think he agreed with my guesstimate that, if on a BES your admin would disable the blocking of these services making them available (set them to FALSE), but on BIS the carrier needs to get the appropriate service book to you to make them appear, sort of like the Cingular browser.

So, I guess I will call Cingular today when I get into the office and waster more time with them, unless someone here know a better way.

I think it has something to do with the bluetooth dongle being Certified with Windows. I also have a bluetooth dongle successfully paired to the BB but I can't sync wirelessly. I think there was a thread written for certified bluetooth dongles.

Nah, I have gone through the MS Bluetooth stack fix, already.

I just figured this out today for my blackberry to add those additional services. From the blackberry instructions on how to set up bluetooth sync:

Your BlackBerry device must be running BlackBerry device software 4.1 or later.
If you have an account on a BlackBerry Enterprise Server, it must be running software version 4.0 Service Pack 3 or later and the following IT policies must be set to FALSE (by the system administrator):
Disable Desktop Connectivity
Disable Wireless Bypass
Note: The two policies are located in the Bluetooth Policy Group. The default setting for these policies is TRUE.


I don't know if you are running on BES or not. It helps that I'm the Blackberry Administrator for our network, but I had upgrade the service pack on the BES Server (probably should have been done anyhow) and change the policy settings for those two features. As soon as I did that and resent the policy the features showed up.

Also, of course be sure your blackberry is on version 4.1 of the software.

If you aren't using BES, i'm not sure whats up. Hope this helps.

So, i bit the bullet and signed up for hosted exchange, and the IT policy that was pushed included the required services. So I am now able to sync via bluetooh.