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Old 09-19-2007, 03:21 AM   #1 (permalink)
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Default Sync via bluetooth

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I just got my new 8310 and everything worked fine but the synchronization via bluetooth. I succeeded to synchronize using the USB cable, but not via bluetooth. What is a bit confusing is that I can get paired and transfer files via bluetooth but I cannot connect the Desktop Manager. I actually don't have in Connection Settings the 'Enable Bluetooth support' button available to be marked. Any suggestions?

I run Desktop Manager 4.2.2 on Windows XP.
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Old 09-19-2007, 03:49 AM   #2 (permalink)
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here is a link that can be used to check your environment if you have this connection problem:
BlackBerry Search Results
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Old 09-19-2007, 07:14 AM   #3 (permalink)
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It worked finally. I had to uninstall the third party bluetooth software I had on my PC and return to the Windows Bluetooth Software.
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Old 09-28-2007, 05:46 AM   #4 (permalink)
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I have them same connection problem , my Dell XPS M1210 was installed XP Pro SP2, Desktop Manager 4.2.2 . I did not installed third party bluetooth sotfware , but my internal Dell 355 bluetooth could not sync with BB 8300 via bluetooth.
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Old 09-28-2007, 05:50 AM   #5 (permalink)
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Quote:
Originally Posted by trhien82 View Post
I did not installed third party bluetooth sotfware , but my internal Dell 355 bluetooth could not sync with BB 8300 via bluetooth.
You didn't install it... Dell did.
I believe all Dell machines use the Toshiba Bluetooth stack.
You need to remove the toshiba stack, and replace it with the Microsoft stack.
Follow the link in post #2 above in this thread.
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Old 09-28-2007, 07:05 AM   #6 (permalink)
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Quote:
Originally Posted by trhien82 View Post
I just got my new 8300 and everything worked fine but the synchronization via bluetooth.
I succeeded to synchronize using the USB cable, but not via bluetooth.
What is a bit confusing is that I can get paired and transfer files via bluetooth
but I cannot connect the Desktop Manager.
I actually don't have in Connection Settings the 'Enable Bluetooth support' button available to be marked.
Any suggestions?
I run Desktop Manager 4.2.2 on Windows XP Pro SP2, laptop Dell XPS M1210 with internal Dell 355 bluetooth
which was installed driver from Dell.
Any help greatly appreciated.
You seem to have missed my post directly above your last one which asked the same question.
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Old 09-28-2007, 05:44 PM   #7 (permalink)
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I've followed the RIM KB to the tee and I still can't get my D-link dongle to sync. I have it running the MS stack but the desktop manager (4.2 sp2) does not see it. Links to the PC but not the DM. What's strange is before the 4.2 desktop manager it worked.
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Old 10-01-2007, 11:37 AM   #8 (permalink)
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Quote:
Originally Posted by penguin3107 View Post
You didn't install it... Dell did.
I believe all Dell machines use the Toshiba Bluetooth stack.
You need to remove the toshiba stack, and replace it with the Microsoft stack.
Follow the link in post #2 above in this thread.
Thank you , penguin3107 !

But the driver for bluetooth was installed by me not Dell, because i re-installed OS, i changed from Vista to XP Pro and downloaded driver from Dell website.
i followed the link in post #2 which you showed me but i could not install driver come from XP Pro for my bluetooth.
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Old 10-01-2007, 11:43 AM   #9 (permalink)
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Quote:
Originally Posted by penguin3107 View Post
You seem to have missed my post directly above your last one which asked the same question.
Penguin ,
Because i'm living in Vietnam, i were using an unlocked BB 8300.
may it make my BB work wrong ?
Can you show me how to install the original driver come from XP Pro for BT!

Last edited by trhien82 : 10-01-2007 at 11:46 AM.
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Old 10-20-2007, 02:36 PM   #10 (permalink)
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Ok, I had the same problem as original poster. Followed the BB instructions. Uninstalled 3rd party drivers. No prob. Paired the device to the laptop, no problem. Laptop and BB can see each other, good. Desktop manager can see the Device, awesome. I go to connect via bluetooth through DM. It asks me for a password to connect. Ok, I'll just put in the same string of 4 numbers I've used in EVERY other password slot. That has to work. NOPE! Wrong password! It gives me 10 tries to put in the correct password...which is the same as unlocking the blackberry device itself. I try it 5 times, it doesn't work, says 5 tries left. I go to my BB and enter the password to unlock it and it says "5 tries left". So I assume that my password to unlock is the password DM is looking for to connect via BT. I'm to the point of pulling out my hair. Its the same password I use to unlock, pair the bluetooth, as well as my password collector, but it doesn't work from DM. And its a string of numbers, so....can't be a caps issue. Where do I get this password to finally connect my BB via bluetooth?
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Old 10-20-2007, 02:45 PM   #11 (permalink)
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Embarrasing. When I unlock my phone, the number lock isn't activated, so I'm typing letters, while I look at the numbers (and assume I'm entering numbers) so I just typed in the corresponding letters and it works. I'm an idiot.
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Old 11-12-2007, 03:29 PM   #12 (permalink)
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Anyone get BT sync using the wireless Microsoft mouse w/usb adapter?
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Old 12-18-2007, 04:10 PM   #13 (permalink)
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Default How to set up the correct driver?

Quote:
Originally Posted by claudiu View Post
It worked finally. I had to uninstall the third party bluetooth software I had on my PC and return to the Windows Bluetooth Software.
I have the excat same issue so I have tried to find the right driver or to set up my Dell Latitude D420 so that I can use the driver from the SP2 (don't know where to go). I have not find any driver on the interet and I am now stuck.

Could you please provide us with a link to what driver to set up to get this issue resolve?

The link above (BlackBerry Search Results) does not tell what driver to use or how to set it up.
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Old 12-19-2007, 09:26 PM   #14 (permalink)
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I could be mistaken, but I believe the driver is in Win XP SP2...in the OS.
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Old 03-30-2008, 06:40 PM   #15 (permalink)
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I have a Dell D620, and am havibg issues with BT on my BB8120.

When you say delete thirdparty BT program do you mean delete the Toshiba Stack in add/remove progs?

People talk about Widcomm causing the poroblem but I can't find anything by Widcomm apart from Broadcom Suite.

After I've deleted the third party BT how do I invoke the XP Sp2 version?

Ta
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