BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 03-07-2009, 01:44 PM   #1 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2009
Model: 8830
PIN: N/A
Carrier: sprint
Posts: 138
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Sprint BIS-Push Mail and syncing w/ Gmail and Hotmail

Please Login to Remove!

At least on initial testing, I notice a few disappointing things w/ my BB Mail - maybe I had too much high expectations using chattermail (w/ our Palm devices) and Seven (with our Windows Mobile devices)...I use setup accts on clients as IMAP if that's an option for me.

1) When we delete and email on our desktop, WHY doesn't it ever delete from the BB?

On the reverse direction, when I delete an email from the BB using "Delete on Mailbox and Handheld", I see the email is deleted from my Desktop

2) When I read an email on the desktop, why doesn't it update the email on the BB as such?

The same when I do it the other way around (read emails on BB)

3) why aren't email sent from my BB saved to my desktop's Sent box ? I can can the specific folder to save to on my Chattermail (and Seven too I think)

4) On performance - just a side note - even though it just maybe during my test this morning (saturday), but email generally show up on Chatter and Seven ALOT faster than on the BB. I though BB is true pushmail?


I may/will post as I find out more, but I am a bit short of time today

Is there a place where these sort of observations I've made are documented?
Offline  
Old 03-08-2009, 12:06 PM   #2 (permalink)
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Post Thanks: 0
Thanked 4 Times in 1 Post
Default

Those are the limitations of BB/IMAP.

All those issue's you mentioned have been discussed many times threwout the forums.

I believe this has to do with how BIS handles IMAP IDLE.. Not too sure on this subject.
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Old 03-08-2009, 10:48 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2009
Model: 8830
PIN: N/A
Carrier: sprint
Posts: 138
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by SteveO86 View Post
Those are the limitations of BB/IMAP.

All those issue's you mentioned have been discussed many times threwout the forums.

I believe this has to do with how BIS handles IMAP IDLE.. Not too sure on this subject.
Funny, I just got hold of Sprint BB tech support - he says issue 1) is a known issue since four days ago...Some BB outage with Sprint

1) When we delete and email on our desktop, WHY doesn't it ever delete from the BB?

On my issue 3), he says it should work...maybe it's part of the outage, he thinks.

3) why aren't email sent from my BB saved to my desktop's Sent box ? I can can the specific folder to save to on my Chattermail (and Seven too I think)

Are you saying my observations for 1) and 3) are how BB works?
Offline  
Old 03-09-2009, 07:14 AM   #4 (permalink)
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Post Thanks: 0
Thanked 4 Times in 1 Post
Default

Quote:
Originally Posted by winger13 View Post
1) When we delete and email on our desktop, WHY doesn't it ever delete from the BB?
That won't work, IMAP IDLE doesn't work like.. If you delete it form the web mail version it will delete from your BlackBerry, after a loong time.

I don't know what email your using but BIS 2.6 will improve Gmail IMAP, but not from your Desktop client.

Quote:
Originally Posted by winger13 View Post
[i]On my issue 3), he says it should work...maybe it's part of the outage, he thinks.
I never heard of an outage.. Interesting..

Quote:
Originally Posted by winger13 View Post
[i]3) why aren't email sent from my BB saved to my desktop's Sent box ? I can can the specific folder to save to on my Chattermail (and Seven too I think)
That will not work unless you are on BES, folder sync is not supported in BIS.

Quote:
Originally Posted by winger13 View Post
Are you saying my observations for 1) and 3) are how BB works?
For BIS yes.

What email service are you using?

If you really require that functionality I would look for a hosted BES solution.
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Old 03-09-2009, 10:28 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Jan 2008
Location: Indonesia
Model: 9700
PIN: N/A
Carrier: Indosat
Posts: 189
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Check your reconciliation too.

1. Message > Options > Email Reconciliation > Delete on : Mailbox & Hand held
2. Message > Options > Email Reconciliation > Wireless Reconcile : on
__________________
------------------------------------
http://2blackberry.blogspot.com
Offline  
Old 03-10-2009, 12:40 AM   #6 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2009
Model: 8830
PIN: N/A
Carrier: sprint
Posts: 138
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by buluks View Post
Check your reconciliation too.

1. Message > Options > Email Reconciliation > Delete on : Mailbox & Hand held
2. Message > Options > Email Reconciliation > Wireless Reconcile : on
Yes - these are my settings. I think Steve is right (above), Yahoo supports two-way deletes but Gmail and Hotmail do not.

Can I run that Redirector tool on my home PC (it polls email every minute) in such a way that it fwds all emails to my BB? If I delete from the BB, it deletes from my home PC and in turn deletes on the server?
Offline  
Old 03-10-2009, 06:56 AM   #7 (permalink)
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Post Thanks: 0
Thanked 4 Times in 1 Post
Default

Gmail will support 2 way sync from thier web interface once we go to BIS 2.6, but it will not sync from BB all the way threw to your Outlook client.

(If it was possible believe I would be doing it lol.)
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Old 03-13-2009, 07:15 AM   #8 (permalink)
New Member
 
Join Date: Mar 2009
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

Yeah, it's not so much an issue with the phone as it is the communication between the mail servers and the phone. None of the phones on Sprint that I've had the pleasure of taking calls on have that kind of functionality, as far as I've seen. However, most of the people I,ve been dealing with recently don't even have access to a regular computer, and have been using the evil that is Yahoo as their mail mail...
Offline  
Old 03-13-2009, 07:34 AM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2009
Model: 8830
PIN: N/A
Carrier: sprint
Posts: 138
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by Gizzy View Post
Wirelessly posted

Yeah, it's not so much an issue with the phone as it is the communication between the mail servers and the phone. None of the phones on Sprint that I've had the pleasure of taking calls on have that kind of functionality, as far as I've seen. However, most of the people I,ve been dealing with recently don't even have access to a regular computer, and have been using the evil that is Yahoo as their mail mail...
Maybe I can lend u one of our. Palm devices with chattermail and imap email accts. Or. Windows mobile with beta Seven email client and imap mail accts. Makes current bb email look a little 'foolish'.
Offline  
Old 03-13-2009, 07:39 AM   #10 (permalink)
New Member
 
Join Date: Mar 2009
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

Quote:
Originally Posted by winger13
Quote:
Originally Posted by Gizzy View Post
Wirelessly posted

Yeah, it's not so much an issue with the phone as it is the communication between the mail servers and the phone. None of the phones on Sprint that I've had the pleasure of taking calls on have that kind of functionality, as far as I've seen. However, most of the people I,ve been dealing with recently don't even have access to a regular computer, and have been using the evil that is Yahoo as their mail mail...
Maybe I can lend u one of our. Palm devices with chattermail and imap email accts. Or. Windows mobile with beta Seven email client and imap mail accts. Makes current bb email look a little 'foolish'.
Thanks, but I'll stick with my BB.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.