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Old 03-15-2009, 05:36 PM   #1 (permalink)
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Default news 8900 w T-Mobile: had email/web, now don't

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Phone and texting works, but not email or web. Looks like I've missed emails from the last 48 hours.

Anyone know if this is this a temporary T-Mobile issue? The BB is currently set for 'wifi preferred', using my home wifi...looks like EDGE is alternating to 'edge', and 'UMA' to 'uma'. Did switch to 'mobile network preferred', no difference. Also did a reboot from the keyboard, didn't resolve.

TIA.
Matt
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Old 03-15-2009, 05:57 PM   #2 (permalink)
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Start with basics: can you send email from your blackberry?

If you can't - call T-Mobile customer support.
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Old 03-15-2009, 06:59 PM   #3 (permalink)
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Wirelessly posted (My Bold)

Yes. Also, check the outages with bboutages to see if there is an issue with tmo. They seem to be having a lot of problems recently
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Old 03-15-2009, 08:03 PM   #4 (permalink)
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Thanks guys. Should've called T-Mobile right out of the gate: turns out the rep who upgraded me to the 8900 didn't set up/carry over the data piece from my prior plan (8700). They set it up over the phone, looks like working now.
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Old 03-15-2009, 10:23 PM   #5 (permalink)
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Quote:
Originally Posted by mattkr View Post
Phone and texting works, but not email or web. Looks like I've missed emails from the last 48 hours.

Anyone know if this is this a temporary T-Mobile issue? The BB is currently set for 'wifi preferred', using my home wifi...looks like EDGE is alternating to 'edge', and 'UMA' to 'uma'. Did switch to 'mobile network preferred', no difference. Also did a reboot from the keyboard, didn't resolve.

TIA.
Matt
My Bold with Tmo started losing data Fri afternoon. Still is coming and going!! I go from EGDE to edge to GSM and back again! ???? Tmo says nothing is up, but obviously something is!!!
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Rob
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