BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 03-30-2009, 07:30 AM   #1 (permalink)
New Member
 
Join Date: Jul 2008
Location: Birmingham, UK
Model: 8900
OS: 4.6.1.133
Carrier: Orange UK
Posts: 13
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Orange UK / BIS / GMail - Issues?

Please Login to Remove!

Is anyone having any issues receiving email from GMail via BIS on Orange UK? I've not had anything through since Saturday morning and I've tried everything. I have 2 GMail accounts setup in BIS and one BIS account (xxx@blackberry.orange.co.uk). I've tried all the normal things but nothing seems to get it to spring back to life. These are the steps I've tried so far.

1 - Resent Service Books
2 - Deleted & Re-added Accounts
3 - Re-Registered via Host Routing Table
4 - Battery Pull
6 - Downgraded to latest Orange UK supported OS (done at Orange CS's request)

Anyone else having problems or know what could be causing problems?
Offline  
Old 04-01-2009, 03:46 AM   #2 (permalink)
New Member
 
Join Date: Nov 2008
Model: n/a
PIN: N/A
Carrier: Orange
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Hi there matthewbunce, I work for Orange and might be able to help.

I have checked with our Blackberry Support Team and they are not aware of any current issues with receiving mail from gmail. It looks like you have been quite thorough in your diagnostics and the only other checks they have suggested are to make sure the accounts are set up for POP3 or IMAP and to perhaps set up another email account, to see if the issue is specific to your two current gmail accounts.
Kind regards,

Jonathan
Orange Response Team
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Omron CV500-RT211 (CV500RT211) Processor/Controller
$1299.0
Omron CV500-RT211 (CV500RT211) Processor/Controller pictureAllen Bradley 1769-L35E CompactLogix Processor Ser A Rev A07 F/W 1.11 1769L35E
$544.99
Allen Bradley 1769-L35E CompactLogix Processor Ser A Rev A07 F/W 1.11 1769L35E  pictureOmron C200H-CPU11-E SYSMAC C200H Programmable Controller and C200H-MR431 Memory
$154.71
Omron C200H-CPU11-E SYSMAC C200H Programmable Controller and C200H-MR431 Memory pictureOmron CQM1H-CPU51 PLC Processor / Controller / CPU Unit
$170.66
Omron CQM1H-CPU51 PLC Processor / Controller / CPU Unit pictureSiemens / TI Texas Instruments PLC Processor / CPU / Controller 545-1102 Simatic
$231.27
Siemens / TI Texas Instruments PLC Processor / CPU / Controller 545-1102 Simatic picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.