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Old 04-08-2009, 01:33 PM   #1 (permalink)
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My space button doesn't work. My screen is also cracked. Is this likely to be covered under warranty? The closest vzw store with a technician is an hour away so I just wonna see if it's worth the drive
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Old 04-08-2009, 01:42 PM   #2 (permalink)
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If you pay for the insurance it should be covered. If there appears to be physical damage to the device, it most likely will not be covered under the manufacturer's warranty.
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Old 04-08-2009, 08:32 PM   #3 (permalink)
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Just call Customer Service, my Sister pretty much destroyed her chocolate phone, I called them and sent a replacement had it in a few days. Only had to worry about the deductible.

Only certain VZW stores allow you to swap out a defective for a new one the stop so I would check with your VZW before going.
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Old 04-09-2009, 07:00 AM   #4 (permalink)
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ive never had much luck in the stores I agree with steve call them before you leave. I would do it over the phone they will over night it.
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Old 04-09-2009, 09:25 PM   #5 (permalink)
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Forgot about that detail, any replacement phones they send you will get overnighted to you.
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