BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-20-2009, 05:59 PM   #1 (permalink)
CrackBerry Addict
 
Join Date: Oct 2005
Location: LAX, NYC, CHI, STL, BOS, PHL
Model: 9780
PIN: Another name for the flagstick, term more commonly used by amateurs
Carrier: TMO, ATT, Nextel, Sprint
Posts: 863
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Sprint/Nextel Warranty Policy updated

Please Login to Remove!

Following bulletin was received via email from Sprint Corp. Rep. this afternoon:

Sprint Updates Warranty Policy, No More In-Warranty Fees

Sprint has updated the warranty policy, effective this week. Customers will now be able to have their phones serviced at any Sprint Nextel service location at no charge for phones that are in warranty and no longer have to send the devices to the manufacturer. For out of warranty service, customers will pay a flat rate of $99 for phones and mobile broadband cards, or $119 for smart devices.

The one year warranty period will be determined by the date of original activation for the device. The ESRP plan add-on will now act as a standard extended warranty plan. Customers with ESRP will not have to pay for out-of-warranty service, but physical damage will still trigger the $99/$119 fee.

Sprint ESRP Options Phone Protection Solutions

Software Updates are also now free under the new policy, regardless of warranty status. Under the old warranty policy, software updates were only free if they were deemed “critical” updates (otherwise requiring a $35 fee, which was waived if the customer had the ESRP plan). Under the new policy, all updates regardless of classification will be free.

Report Warranty Claim

Call Care (800)927-2199 CDMA or (877)639-8351 iDEN or *2 Sprint/611 Nextel from your Mobile Phone - Premier Care customers contact your WFS.



In Store Service In Store Service



Self Service Tool Self Service Solutions
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Agilent 89600S Vector Signal Analyzer E8491B module VXI plug play mainframe
$375.0
Agilent 89600S Vector Signal Analyzer E8491B module VXI plug play mainframe pictureAgilent E8404A VXI Mainframe E1406A J4223A J4225A module 7500 series C
$425.0
Agilent E8404A VXI Mainframe E1406A J4223A J4225A module 7500 series C pictureTEKTRONIX MAINFRAME / CHASSIS TM503 (B1)
$35.0
TEKTRONIX  MAINFRAME / CHASSIS TM503 (B1) pictureTektronix R7103 1GHz 3-slot Analog Oscilloscope mainframe, superb condition
$360.0
Tektronix R7103 1GHz 3-slot Analog Oscilloscope mainframe, superb condition pictureNH Research 4700 NHR High Current DC Load Mainframe with all modules
$990.0
NH Research 4700 NHR High Current DC Load Mainframe with all  modules  picture






Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.