BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-30-2009, 11:16 AM   #1 (permalink)
New Member
 
Join Date: Oct 2008
Model: 8310
PIN: N/A
Carrier: AT&T
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Thank-you AT&T! Let me off the hook without paying ETF

Please Login to Remove!

I have to say that during these times of economic recession, I have to commend AT&T for stepping up and helping folks out.

I have had a Family Talk 850 account with 2 lines for about 6 years. For work, about a year ago, I added another plan to my account for the Blackberry Curve, unlimited talk, Blackberry data, and the $5 messaging plan, which my company would reimburse me for. I recently lost that job, but still had 11 months left on my contract. I was afraid that I was going to have to pay the $175 ETF fee, which would have been fine, since the plan was already costing me $135 plus around $12 in junk fees each month.

However, I was transferred to the retention department. I told them of my situation, why I was canceling this line, and they came up with a better idea. They simply took my business line and added it as a third number to my Family Talk plan for just $9.95 a month. They also let me out of the $30/month Blackberry data plan and I turned off the text messaging plan. So over the 11 months, I will only have to pay $110 for the line, rather than fork over $175 in one lump sum right now. At the end of the 11 months, the contract will be up and then I can simply cancel the line with no ETF, if I want.

Plus, if I get another job that would necessitate the use of a phone, I do not lose my number, and I can simply put the phone on its own plan again.

Way to go AT&T!
Offline  
Old 04-30-2009, 11:41 AM   #2 (permalink)
Spam Reporter
 
dc/dc's Avatar
 
Join Date: Oct 2005
Location: IAD
Model: 6230
Carrier: Voicestream
Posts: 14,524
Post Thanks: 214
Thanked 341 Times in 307 Posts
Default

That was nice of them.
__________________
I h8 txtspk.
Offline  
Old 04-30-2009, 12:05 PM   #3 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,891
Post Thanks: 32
Thanked 453 Times in 389 Posts
Default

Kudos to AT&T Wireless for doing the right thing. Had a friend with a similar situation with DirecTV and it took a while, but they also did the right thing.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Forte 20,000 LBS COIL CAR
$7000.0
Forte 20,000 LBS  COIL CAR pictureLaser Focusing Lens --- Laser Disk Player Voice Coil Actuated HeNe Helium Neon
$10.0
Laser Focusing Lens --- Laser Disk Player Voice Coil Actuated HeNe Helium Neon  pictureAdvance ballast Core and coil ballast kit 71A5770-001D 1-250W M58 Metal Halide
$37.75
Advance ballast Core and coil ballast kit 71A5770-001D 1-250W M58 Metal Halide pictureCopper Tubing 3/8 in x 50 ft for HVAC Refrigeration ACR coil tube roll
$43.9
Copper Tubing 3/8 in x 50 ft for HVAC Refrigeration ACR coil tube roll pictureVespa VBB VBA Bajaj Chetak Set of 2 Light Coils @MGE
$26.99
Vespa VBB VBA Bajaj Chetak Set of 2 Light Coils @MGE picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.