05-24-2009, 01:34 PM
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Join Date: Jun 2008
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The volume control on my 8320 went out, only allowing me to turn down the volume on the speaker. Called T-Mobile and they sent me a new one. I don't know if it was a refurb as it looked new, no scratches, dents, etc. Looked pristine compared to the one I was sending back, and I thought that one looked pretty good.
At any rate the replacement one has been working fine for the past couple of months.
The replacement one does have a limited warranty of some kind, so if it fails or if you have issues they will replace it.
I wouldn't worry too much.