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LurnToSpel Offline
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Default Unable to activate Blackberry Unlimited Web services (TMobile) - 08-19-2009, 05:04 AM
I logged in on the Tmobile website and went to change my services, but when I scrolled down to the blackberry unlimited web section, all 3 options had checkboxes that were checked but greyed out. The only other service I have is unlimited text messaging...
I still don't have the unlimited web, but would like to.
Is there any way to fix this?
   
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MidnightDraven Offline
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Default 08-19-2009, 07:16 AM
call them.

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Trimix Offline
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Default 08-19-2009, 09:22 AM
Wirelessly posted (Tmo's cheapest BB customer)

Supposedly the Tmobile account page is sensitive to the phone selected -- make sure you have the correct phone showihn up on your account page. Otherwise a free call to 611 from your Tmobile cell phone is just as easy.

Light travels faster than sound. That's why some people appear bright until you hear them speak.

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Default 08-28-2009, 02:11 PM
Do you have the option to select: BlackBerry Unlimited Add-on? That is what I have with my 8100, and it includes Unlimited Web access. I am very happy with it.

YES, I DO BELIEVE THAT I AM WORTH IT!
   
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rambo47 Offline
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Default 08-28-2009, 04:13 PM
I find the newly redesigned TMo web site to be a nightmare. I can confirm that not having a BlackBerry selected as "my phone" will cause some options to be unavailable to you.

PowerMac DP G4, Mac OSX 10.5.8
   
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Trimix Offline
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Default 08-28-2009, 06:51 PM
Wirelessly posted (Tmo's cheapest BB customer)

They finally got the BIS page back on their website. Still not very intuitive to find though.

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Red face 09-01-2009, 07:58 PM
Quote:
Originally Posted by Trimix View Post
Wirelessly posted (Tmo's cheapest BB customer)

They finally got the BIS page back on their website. Still not very intuitive to find though.
It takes a little while to figure out, then you'll be fine.

YES, I DO BELIEVE THAT I AM WORTH IT!
   
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