BlackBerryForums.com : Your Number One BlackBerry Community
     

»Sponsored Links


BlackBerryApps.com Best Sellers



Reply
 
LinkBack Thread Tools
  (#1 (permalink)) Old
aleshiaward Offline
New Member
 
Posts: 2
Join Date: Sep 2009
Model: 8900
PIN: N/A
Carrier: Tmobile
Unhappy Need Help with Blackberry 8900 - 09-08-2009, 03:38 PM

I just bought a blackberry 8900 on ebay. I tried to set up my email and it is requesting a username and password. The previous owner said that I shouldnt need his to set up my email. I had the phone unlocked to use with a different carrier. When the phone is wiped, is there a generic username and password that I can use since it is requesting a username and password and I do not yet have one?
   
Reply With Quote
Sponsored Links
Please Login or Register to Remove these Advertisements!

  (#2 (permalink)) Old
jsconyers Offline
BlackBerry Eagles Fan
 
jsconyers's Avatar
 
Posts: 10,487
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
Default 09-08-2009, 03:41 PM

Welcome to the forums.

No, there is no generic username/password. You will need to have the previous owner contact their carrier and have them release their BIS account to that PIN number.

Take a look here:
Buying a BlackBerry off eBay - BlackBerryFAQ


The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]
   
Reply With Quote
  (#3 (permalink)) Old
aleshiaward Offline
New Member
 
Posts: 2
Join Date: Sep 2009
Model: 8900
PIN: N/A
Carrier: Tmobile
Default Thanks - 09-08-2009, 03:52 PM

Thanks for the reply.

However I have contacted the previous owner and tmobile and they said that they account has been cancelled so they can not do anything about it. (TMOBILE) .

   
Reply With Quote
  (#4 (permalink)) Old
bdsguru Offline
Thumbs Must Hurt
 
Posts: 88
Join Date: Aug 2009
Location: South Dakota
Model: 8310
OS: 4.5
PIN: N/A
Carrier: att
Default 09-08-2009, 04:17 PM

you need to create your own login for the BIS site then for your carrier. your carriers data support team can help you on this.


Hey OrangeBDS......Do you know the bird? .....The bird is the word!
   
Reply With Quote
  (#5 (permalink)) Old
jsconyers Offline
BlackBerry Eagles Fan
 
jsconyers's Avatar
 
Posts: 10,487
Join Date: Jul 2007
Location: In a van down by the river.
Model: 8330
OS: 4.5.0.175
PIN: <- Where do I find this?
Carrier: Sprint
Default 09-08-2009, 04:20 PM

Quote:
Originally Posted by bdsguru View Post
you need to create your own login for the BIS site then for your carrier. your carriers data support team can help you on this.
If the device's PIN is associated the the previous owner's BIS account, this will not work.

It is worth a shot.

OP, where are you located? T-Mobile in in various countries.


The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
[GroupWise 7.0.3 / BES 4.1.6 MR 5]

Last edited by jsconyers : 09-08-2009 at 04:21 PM.
   
Reply With Quote
  (#6 (permalink)) Old
bdsguru Offline
Thumbs Must Hurt
 
Posts: 88
Join Date: Aug 2009
Location: South Dakota
Model: 8310
OS: 4.5
PIN: N/A
Carrier: att
Default 09-11-2009, 07:28 AM

Quote:
Originally Posted by aleshiaward View Post
Thanks for the reply.

However I have contacted the previous owner and tmobile and they said that they account has been cancelled so they can not do anything about it. (TMOBILE) .

the account may be cancelled, but if you get in contact with tmo's DATA SUPPORT/TSD not customer care, the actual blackberry internet solution site is probably registered to that pin. it will still be registered even if the account is "closed or cancelled". this will stay active forever until the user decides to cancel it or change devices.


Hey OrangeBDS......Do you know the bird? .....The bird is the word!
   
Reply With Quote
Reply


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright © 2004-2009 BlackBerryFAQ.com, BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of Research In Motion Limited.