10-30-2009, 09:27 PM
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Join Date: Aug 2007
Location: Kent, OH
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| | Verizon Wireless Network Extender and VZ Navigator
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After working with VZW tech support for 30 minutes, we (me and the tech) discovered that you cannot use VZ Navigator while your phone is associated to a Wireless Network Extender. I was in a section of my house that normally has VZW service, but because I have a network extender the phone was associated to it (due to it being the strongest signal). When I tried to use VZ Navigator (I like to map address before I leave so I have time to print a map or call to validate an address). When I get to the point of actually locating/creating the map my phone gave me the error telling me to call *611 to verify that my account was setup with VZ Navigator. I unplugged the Wireless Network Extender and was able to use VZ Navigator again. Just a FYI for users that purchased a Wireless Network Extender.