BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 12-06-2009, 09:21 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2009
Model: 9630
PIN: N/A
Carrier: VZW
Posts: 34
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default letter to verizon about the blackberry tour

Please Login to Remove!

hey... any comments/feedback on this letter to verizon about the blackberry tour problems that i have had for the last four months? has anyone else experienced this or heard about this 3 time replacement policy of theirs?
Offline  
Old 12-06-2009, 10:38 AM   #2 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2009
Location: NY's Hudson Valley
Model: 9650
OS: 6.sumthin
PIN: ch me, I'm dreaming!
Carrier: Sprint BIS
Posts: 170
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Clean it up and send it.
I lucked out with mine. I have only had one, and the few problems that I have had were caused by myself either with new program installs, or updating the OS.
Like you, I too was excited with my first Blackberry. I originally had the Palm Pre, which turned out to be a brick. Class problems, and after all of the setup I had done, there was no way I was going to have to go through any of that ever again, so I upgraded to the 9630.
Since then, I have also convinced two of my friends to upgrade their phones to Blackberries, and they too enjoy the phones.
Good luck, and keep us posted!
Offline  
Old 12-06-2009, 11:22 AM   #3 (permalink)
Knows Where the Search Button Is
 
Join Date: Sep 2009
Model: 9630
PIN: N/A
Carrier: VZW
Posts: 34
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

yeah, im just gonna hope this one is my last one. i found some corporate contact info finally and can use that
Offline  
Old 12-17-2009, 06:39 PM   #4 (permalink)
New Member
 
Join Date: Nov 2009
Model: 9630
PIN: N/A
Carrier: sprint
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i work @ sprint... im also a tech for sprint. i dont recomend the palm pre@ all that phone sucks! i do have the 9630 for sprint the bb tour.. when they 1st came out they had a trackball problem but as of now.. sprint fixed that problem so now all bb tours r legit! verizon does suck i had a buddy who had that phone and i got him to switch to sprint and now hes happy! plus the plans r alot CHEAPER!
Offline  
Old 12-18-2009, 09:19 AM   #5 (permalink)
New Member
 
Join Date: Jun 2009
Location: Culpeper, VA
Model: 8330
OS: Win-7
PIN: 309B86A0
Carrier: Sprint
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default The BB Tour is nice, but far from perfect

Quote:
Originally Posted by charlie23 View Post
i work @ sprint... im also a tech for sprint. i dont recomend the palm pre@ all that phone sucks! i do have the 9630 for sprint the bb tour.. when they 1st came out they had a trackball problem but as of now.. sprint fixed that problem so now all bb tours r legit! verizon does suck i had a buddy who had that phone and i got him to switch to sprint and now hes happy! plus the plans r alot CHEAPER!
The wife and I both upgraded our (Sprint) BB Curves (8330) to the Tour and while we really LOVED the Tour's features and display, the Tour's connection performance was miserable. Dropped calls from our home, marginal network performance. We went to the Sprint store and switched back to the 8330s. All is well again....
__________________
Samuel S. Yates
Culpeper, VA
Offline  
Old 12-19-2009, 01:18 PM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2005
Location: Scottsdale, AZ
Model: 9000
Carrier: Cingular/at&t
Posts: 48
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by joshtb86 View Post
yeah, im just gonna hope this one is my last one. i found some corporate contact info finally and can use that
So any update with Verizon? I'm was thinking of moving over but I've found just as many if not more unhappy people with the big "V" as I see with others, i.e. at&t.
Offline  
Old 12-19-2009, 03:41 PM   #7 (permalink)
Latino Hasta La Muerte
 
Join Date: Jan 2005
Location: Denville, NJ.
Model: 7250
OS: 4.1
PIN: G!!!
Carrier: Verizon
Posts: 9,045
Post Thanks: 52
Thanked 305 Times in 293 Posts
Default

Quote:
Originally Posted by hondacrvaz View Post
So any update with Verizon? I'm was thinking of moving over but I've found just as many if not more unhappy people with the big "V" as I see with others, i.e. at&t.
Verizon was recently named top carrier for customer satisfaction with a 74% rating. Sprint was 3rd (of 4), with a rating of 68% IIRC.

#1. Verizon
#2. AT&T
#3. Sprint
#4. T-Mobile
Offline  
Old 12-19-2009, 03:42 PM   #8 (permalink)
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: iPh6
Carrier: AT&T
Posts: 27,816
Post Thanks: 33
Thanked 442 Times in 382 Posts
Default

Everyone hates their mobile carrier, and everyone hates their broadband home ISP. A fact of life.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.