What I currently have:
1. Blackberry 8100 Pearl
2. T-Mobile is my carrier
3. Blackberry Minutes & Mail is my plan for $59.99/month I get 1000 whenever minutes and unlimited data & text How my plan is billed: BB BIS Access: $19.99
BB MinMail BIS: $40.00 Little Background:
I have had this phone and this plan for almost 3 years. The contract was of course fulfilled, and I never changed anything with my plan. I am happy with the plan, and I really don't want to change it because it's inexpensive. However, I could change the plan, but i could only take on a slight payment increase. (my budget is tight). My Question:
I have been looking on tmobile's website at the upgrade phone feature. I would really like to get a new blackberry such as the 8900 or 9700 (doesn't matter which). I just need a Blackberry that has a full qwerty keyboard and a larger screen for viewing documents and web pages.
When I go to the upgrade phone feature and choose one of the above mentioned phones and opt into a 2 year extension I get the following small print:
Activation of a new two year agreement on a qualifying voice plan and data service is required. A data service allows access to this phone’s Web functionality and features. |
When you receive your phone, please visit My T-Mobile and add a data service. Once added, the data service may not be removed during your contract term but can be changed to other data services compatible with your device.
Choose from three options (taxes and fees are additional):
Unlimited Web + Unlimited Messages:
Unlimited Web access, unlimited domestic messages: $34.99/month
BlackBerry Unlimited w/Enterprise E-mail Add-on
Add access to BlackBerry corporate data features to a voice rate plan. For use with BlackBerry Enterprise Server (BES) software, includes unlimited BES access, BlackBerry Web Client e-mail, and Web browsing. Does not include text/instant messaging: $29.98/month
Unlimited Web access $24.99/month
Now I already have a voice and data plan (my Blackberry Minutes & Mail). I contacted their customer service via phone and spoke with a representative, and the gentleman was pretty clueless concerning how to address this situation. The way he explained it was that I would keep my $59.99/month Blackberry Minutes & Mail plan and I would have to add one of the above mentioned data plans.
It makes no sense to me that I should have to pay for an additional data plan when I already have one. I thought you could upgrade to a new phone with the agreement that you would extend your existing contract for an additional 2 years.
Why do I have to subscribe to an additional data plan? Has anyone done the upgrade and if so did you have to subscribe to an additional data plan? Why can't I just drop my $19.99/month BB BIS Access and add one of the above data plans if they really want me to add a new data plan?
Thanks in advance for looking at my question,