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Old 10-12-2011, 10:15 AM   #1 (permalink)
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Default AT&T: Degradation of RIM Blackberry services

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Valued Customer,

This e-mail is to inform you of a network problem that MAY affect your Mobile Service.

Trouble Ticket Number: 23809832
Severity: 1-High
Description of Issue: Degradation of RIM Blackberry services
Location of Issue: RIM and surrounding areas
Start Time: Oct 12 2011 09:00 AM EST
Symptoms you MAY experience: RIM Blackberry users may be unable to send/receive messages or may have difficulty connecting to the network.
Estimated time of repair: Unknown

Technicians are working towards resolution as quickly as possible. We apologize for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue. If you have any questions, please contact Mobility Enterprise Customer Maintenance Center 888-334-3787+PIN for more information.

AT&T Mobility - CONFIDENTIAL & PROPRIETARY
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Old 10-12-2011, 09:17 AM   #2 (permalink)
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Default Re: AT&T: Degradation of RIM Blackberry services

Thanks; there are several threads already opened about the global BlackBerry outage.
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Old 10-12-2011, 09:56 AM   #3 (permalink)
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Default Re: AT&T: Degradation of RIM Blackberry services

Threads I saw were not current.
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Old 10-12-2011, 09:57 AM   #4 (permalink)
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Default Re: AT&T: Degradation of RIM Blackberry services

North America Outage now?
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