Originally Posted by T-Roy
I don't understand why it matters... Pending messages on the BES are only reduced when the handheld confirms delivery.
Even if its not the handheld sending the message, the BES would only send it on receipt on the handhelds confirm message to that BES.
Although I do think it the handheld that sends the message.
I am trying to get the "Round trip" time for the emails [<confirm> to Delivery confirmation].
Hence, the idea is to ensure that emails are flowing to and from the handheld and also to understand how much time it is taking both ways.
If the Delivery Confirmation is not coming from the handheld, then I am not sure about the "return trip" [if the handheld is able to send the email].
If the handheld does send the email back then it is clear the the user is able to send and receive messages.