BlackBerry Forums Support Community               

Closed Thread
LinkBack Thread Tools
Old 08-12-2008, 03:33 PM   #1 (permalink)
New Member
Join Date: Apr 2008
Model: 8120
Carrier: Vodafone UK
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default How to diagnose "could not map device <> to an IPPP host"

Please Login to Remove!

G'day all,

I have a situation where I'm using channel push messages which are working fine for 5 users but failing for one. The one that fails fails both when pushing to Email or PIN.

"HTTP/1.1 403 could not map device <pin/email> to an IPPP host."

I've confirmed the PIN and email address is as per the BES mappings. The device is set up to receive Push messages. The device is currently receiving emails for that email address. There is only 1 BES and the BES admin believes that there is nothing different that has been done for this user.

How can I analyse the problem further?

Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Copyright 2004-2014
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.