[alzzz]

hi all,

i followed the guidelines in the BlackBerry Desktop Software manual but when i get to the Add-in Module Configuration step i receive an error saying

please connect my device

. I obviously have it connected using a usb cable and this is sufficient to add/remove programs from it!

Anybody know why this isnt working?

Thanks in advance

[sajika]

Did you check whether your USB port working properly? ALso, did you try to reinstall the desktop software?