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Enable BlackBerry Desktop Manager add-ins

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Old 08-19-2008, 03:45 AM   #1 (permalink)
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hi all,

i followed the guidelines in the BlackBerry Desktop Software manual but when i get to the Add-in Module Configuration step i receive an error saying
Quote:
please connect my device
. I obviously have it connected using a usb cable and this is sufficient to add/remove programs from it!

Anybody know why this isnt working?

Thanks in advance
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Old 08-21-2008, 11:13 AM   #2 (permalink)
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Did you check whether your USB port working properly? ALso, did you try to reinstall the desktop software?
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