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Old 09-06-2008, 05:27 AM   #1 (permalink)
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Default Confused with NOC's in Canada

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Hi Im confused on this can anyone explain me.

When a email comes to my office Exchange Server does the BES server forwards it to the RIM NOC's in canada before delivering it to the Blackberry USer? Can anyone tell me the exact steps taken place when an email arrives at the mail server and gets deleivered to the client.

Thanks.
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Old 09-08-2008, 01:10 PM   #2 (permalink)
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Hi!

According to CNET.com BlackBerry outage: RIM a victim of its own success? - CNET News

"RIM's service is centralized and it works by routing all BlackBerry e-mails through one of two main NOCs, which are essentially large data centers. One NOC is located in Canada and it primarily services the Western Hemisphere as well as parts of Asia, said analysts familiar with the company. The other data center, located in the U.K., handles e-mail traffic in Europe, Africa and the Middle East.

"The BlackBerry Enterprise Server, which sits on the corporate network, receives e-mails from the company's Exchange or Lotus e-mail server and forwards those e-mails in an encrypted tunnel to one of the NOCs. The NOC then acts as an efficient delivery system that authenticates users and forwards the messages to the appropriate handheld device.

"Because user authentication is handled by RIM away from the corporate network, it protects companies from hackers who may try to obtain information through e-mail servers, which sit inside the company's firewall. RIM's approach also means that corporate IT departments don't have to juggle relationships with multiple mobile operators because RIM handles all of that for them in the NOC."

Hope this helps.

Cheers,

karl
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Karl G. Kowalski
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Owns a RAZR
Develops for BlackBerry
So next phone will be........an iPhone 3G!

Last edited by holy3daps : 09-08-2008 at 01:12 PM.
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Old 09-09-2008, 10:32 AM   #3 (permalink)
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Thank you very much
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