05-08-2009, 08:34 AM
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| | MDS - Application icon disappear
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One of our developer created an application using MDS Studio. The application has been push sucessfully to Blackberrys device. They used it for a few days. Then, I Started receiving call from some of them because the icons just disappeared by itself. The MDS Server is not aware that the application is gone on those blackberrys, and it is not working to try to push it again. In the MDS Control center on those Blackberry, it list no application installed.
I have done a few test, and I was able to duplicate the issue on my Blackberry. I Installed our MDS apps Icon via a push application... used it for a while. Then I simulate a Blackberry crash and pull out the Battery on my handheld. When the Blackberry restarted, that icon was missing...
Do you have any idea why it just disappeared? The others MDS apps are still installed.
For me I was able to install it again from the MDS Control Center, but the users that called me said that they were unable to install it again as MDS was returning an empty list of available application.
Any clue that could help me to fix this issue will be appreciate.